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Customer Service Improvement Officer

1 week ago

Manila, National Capital Region, Philippines Maynilad Water Services, Inc. Full time
Job Summary

We are looking for a talented Market Research Officer to join our team at Maynilad Water Services, Inc.

The ideal candidate will have a strong background in market research, data analysis, and communication.

Key Responsibilities:

  • Conduct market research studies to improve customer service processes.
  • Analyze data from internal systems and databases.
  • Design and implement market research studies.
  • Present study findings to stakeholders.

Requirements:

  • Bachelor's degree in statistics, communication research, psychology, business management, or any data analytics-related field.
  • One to three years of experience in market research, data analysis, marketing, or related field.
  • Excellent analytical and problem-solving skills.
  • Strong communication and presentation skills.