IT Service Desk Team Member

Service Desk Team LeadTASQ is seeking an experienced technical leader to join our team as a Service Desk Team Lead.In this role, you will be responsible for managing a team of technical executives in service desk operations, with a focus on supervising day-to-day delivery and performance.Key responsibilities include:Managing teams, including resource...

About the RoleJob Description:Manage and oversee day-to-day operations of the service desk team, prioritizing tasks, assigning workloads, and monitoring performance.Provide leadership, mentoring, and training to team members to enhance their skills and knowledge.Collaborate with cross-functional teams to resolve complex technical issues efficiently.Implement...

Join our MSP Company | Talent Sourcing Specialist at IT BY DESIGN | Technical RecruiterAbout the role: This will be a full work on-site set up in BGC, Taguig Philippines. We are not hiring for a remote set up as of this moment.Work Setup: Full work on-siteSchedule: 8:00 AM to 5:00 AM ESTWe are looking for a talented Global IT Service Desk Analyst to join our...

About the RoleThis is a key leadership position within TASQ, responsible for overseeing the day-to-day delivery and performance of our service desk operations team.The ideal candidate will have a strong background in technical management, with experience in managing teams and driving process improvement initiatives.Key responsibilities include:Coaching and...

About the RoleWe are seeking an experienced IT Service Desk Team Manager to join our team at HCLTech. The successful candidate will be responsible for managing our first line technical service desk, responding to end-user incidents and queries via email and phone.The ideal candidate will have a strong background in ITIL V2 or V3, specifically in Service...

About the roleAs the Service Desk Team Lead at HCL Technologies Philippines Inc, you will be responsible for leading a team of service desk professionals who provide high-quality technical support to our diverse customer base. In this key role, you will be pivotal in ensuring the efficient and effective delivery of IT services, while also driving continuous...

Get AI-powered advice on this job and more exclusive features.Driving Excellence in IT Support for Better HealthcareTransform your career in the healthcare IT landscape, where technology bridges care and convenience. IT Service Desk Supervisor role ensures you're not just solving technical challenges but also finding the perfect rhythm between work and life....

Role specific responsibilities:Managing first line technical service desk to respond to end user incidents and queries via email and phone.Route problems to internal 2nd and 3rd level IT support staff.Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.Administer and provide User...

About the job Service Desk Technical Team LeaderSummary/DescriptionManage a team of technical executives in service desk operations. Main objective of the role will be to supervise the day-to-day delivery and performance of the team.The role will also require the individual to motivate, mentor, coach and groom the team.Ensure process & KM compliance along...

The RoleThe Service Desk Manager will play a pivotal role in managing a skilled team responsible for the first line support of all technical products managed by Insurance Technology. This includes setting goals, developing processes, and leading the Service Desk team. The manager works closely with other support functions and business leaders to ensure that...

Fujitsu is seeking a seasoned IT professional to lead its service desk team, driving incident management services that meet or exceed agreed service levels. The ideal candidate will have strong supervisory and management experience, preferably in technical and helpdesk support environments.Job Summary:The successful candidate will be responsible for leading,...

About the Role:">The Technical Service Desk Manager will lead a team of IT professionals, ensuring customer-focused service delivery and operational efficiency.As a key member of our IT team, you will be responsible for resolving technical issues, maintaining SLAs, and driving process improvements.We are looking for a skilled and experienced individual to...

About the RoleWe are seeking a highly skilled IT Service Desk Analyst to join our internal IT department. As part of the Service Desk Team, you will provide 1st and 2nd line IT support in accordance with best practice.The ideal candidate will have at least 1-3 years of experience in a service desk or helpdesk environment, with a strong background in...

NITYO INFOTECH IS LOOKING FOR:IT SERVICE DESK/TECHNICAL SUPPORT REPRESENTATIVE - 12 HC NEEDEDSalary: Up to 30,000 PHP Gross + Php 10,000 completion bonusWith shuttle service in Manila AreaLocation: BGC, Taguig (Hybrid, 10 days onsite per monthSchedule: Shifting / Night ShiftProject based - 6 months (Subject for extension)Start Date: September 24, 2024Open...

Technical Leadership RoleWe are seeking a highly motivated and experienced technical leader to join our team in a technical leadership role.In this role, you will be responsible for managing a team of technical executives in service desk operations, with a focus on supervising day-to-day delivery and performance.Key qualifications include:2-3 years of...

We are seeking an experienced IT Service Desk Expert to join our team at HCLTech. As a valued member of our support team, you will play a crucial role in delivering exceptional customer experiences and ensuring the smooth operation of our business.Key ResponsibilitiesThe ideal candidate will be responsible for managing incoming support requests, analyzing...

We are looking for a seasoned Service Desk Operations Manager to join our team at Willis Towers Watson.This role involves managing the daily operations of the Service Desk team, including setting goals, developing processes, and leading the team.ResponsibilitiesDevelop and execute the Service Desk strategy aligned with organizational goals.Manage the Service...

About the JobThe Service Desk Manager will be responsible for managing a global team of IT professionals, providing first line support for all technical products managed by Willis Towers Watson. The successful candidate will have experience in managing teams across different geographies and time zones.Key ResponsibilitiesManage the daily operations of the...

L1 Service Desk AnalystJob Description:This position requires a technical support specialist who can provide first-level support for various computer systems, software, and hardware issues. The ideal candidate will have excellent communication skills, be able to work effectively in a team environment, and possess basic knowledge of computer configuration and...

The Service Desk Team Lead will oversee and guide a team of Senior Service Desk Analysts to deliver exceptional technical support and customer service. This role involves driving excellence, fostering team growth, maintaining high client satisfaction, and ensuring the team meets organizational goals and service level agreements (SLAs). The leader will bring...