Service Desk Operations Manager

We are looking for a seasoned Service Desk Operations Manager to join our team at Willis Towers Watson.This role involves managing the daily operations of the Service Desk team, including setting goals, developing processes, and leading the team.ResponsibilitiesDevelop and execute the Service Desk strategy aligned with organizational goals.Manage the Service...

Company Overview:HCLTech is a leading technology company that provides end-to-end IT services to its clients. We are seeking an experienced Service Desk Team Lead to join our team and lead the service desk operations during the shift.Job Description:The selected candidate will be responsible for all the activities of the Service Desk during their shift,...

The RoleThe Service Desk Manager will play a pivotal role in managing a skilled team responsible for the first line support of all technical products managed by Insurance Technology. This includes setting goals, developing processes, and leading the Service Desk team. The manager works closely with other support functions and business leaders to ensure that...

About the RoleWe are seeking an experienced IT Service Desk Team Manager to join our team at HCLTech. The successful candidate will be responsible for managing our first line technical service desk, responding to end-user incidents and queries via email and phone.The ideal candidate will have a strong background in ITIL V2 or V3, specifically in Service...

Service Desk Operations ExpertNCC Group Philippines is seeking a highly skilled Service Desk Operations Expert to join our internal IT department. As part of the Service Desk Team, you will provide 1st and 2nd line IT support in accordance with best practice.The ideal candidate will have at least 1-3 years of experience in a service desk or helpdesk...

Service Desk Team LeadTASQ is seeking an experienced technical leader to join our team as a Service Desk Team Lead.In this role, you will be responsible for managing a team of technical executives in service desk operations, with a focus on supervising day-to-day delivery and performance.Key responsibilities include:Managing teams, including resource...

Company OverviewHCLTech is a leading technology company that provides innovative solutions to its clients.Salary and BenefitsA competitive salary package including bonus and other benefits will be provided.Job DescriptionWe are looking for a skilled Service Desk Team Lead to join our team. The ideal candidate should have excellent communication skills,...

About the RoleThe Service Desk Manager will play a critical part in leading our IT Service Desk team, responsible for delivering exceptional customer service and ensuring seamless issue resolution. You will work closely with other support functions and business leaders to align our support services with the organization's strategic objectives.Key...

Job DescriptionWe are seeking a highly skilled and experienced Help Desk Operations Director to lead our technical service management team. The successful candidate will be responsible for ensuring the highest levels of service quality, efficiency, and customer satisfaction.Key Responsibilities:To manage the help desk staff to ensure consistent and...

Technical Leadership RoleWe are seeking a highly motivated and experienced technical leader to join our team in a technical leadership role.In this role, you will be responsible for managing a team of technical executives in service desk operations, with a focus on supervising day-to-day delivery and performance.Key qualifications include:2-3 years of...

About the RoleThis is a key leadership position within TASQ, responsible for overseeing the day-to-day delivery and performance of our service desk operations team.The ideal candidate will have a strong background in technical management, with experience in managing teams and driving process improvement initiatives.Key responsibilities include:Coaching and...

About the Role:">The Technical Service Desk Manager will lead a team of IT professionals, ensuring customer-focused service delivery and operational efficiency.As a key member of our IT team, you will be responsible for resolving technical issues, maintaining SLAs, and driving process improvements.We are looking for a skilled and experienced individual to...

About the RoleJob Description:Manage and oversee day-to-day operations of the service desk team, prioritizing tasks, assigning workloads, and monitoring performance.Provide leadership, mentoring, and training to team members to enhance their skills and knowledge.Collaborate with cross-functional teams to resolve complex technical issues efficiently.Implement...

Job SummaryWe are seeking an experienced Service Desk Manager to join our team. The ideal candidate will have strong leadership skills, excellent communication abilities, and extensive experience in service desk management.Main Responsibilities:Lead the service desk team to achieve service quality and customer satisfaction goals.Develop and implement service...

Company OverviewHCLTech is a leading global technology services company, helping our clients succeed in an increasingly complex and interdependent world. Our focus is on building relationships and delivering innovative solutions that meet the evolving needs of our clients.About the JobWe are seeking an experienced Help Desk Operations Director to lead our...

IT Service Desk | Up to 40K Salary Package | Virtual ProcessNezda Technologies Inc.On-site - Taguig 1-3 Yrs Exp Bachelor Full-timeJob DescriptionEmployee Recognition and RewardsPerformance Bonus, Employee of the Month Award, Employee Recognition Program, IncentivesGovernment Mandated BenefitsInsurance Health & WellnessHealth Insurance, Life Insurance,...

We are seeking a skilled IT Service Desk Manager to join our team at Optum. This role will involve managing technical support to the enterprise, including incident management response and restoration, issue priority determination, provisioning, and service request fulfillment.Responsibilities:Manage high-pressure major incidents while performing expectations...

Job Overview:">We are seeking an experienced Service Desk Lead Specialist to join our IT team.The successful candidate will lead a team of IT professionals, ensuring customer-focused service delivery and operational efficiency.This is a great opportunity for someone who enjoys leading a team and has experience in ITIL Support Level 2 with familiarity in ITIL...

HCLTech is looking for a highly skilled and experienced IT Service Desk Expert to join their team in National Capital Region, Philippines.About the RoleThis is an exciting opportunity for a technical professional to work with a leading IT services company, providing world-class support to clients. The successful candidate will be responsible for managing IT...

NITYO INFOTECH IS LOOKING FOR:IT SERVICE DESK/TECHNICAL SUPPORT REPRESENTATIVE - 12 HC NEEDEDSalary: Up to 30,000 PHP Gross + Php 10,000 completion bonusWith shuttle service in Manila AreaLocation: BGC, Taguig (Hybrid, 10 days onsite per monthSchedule: Shifting / Night ShiftProject based - 6 months (Subject for extension)Start Date: September 24, 2024Open...