
High-End Customer Service Specialist
2 weeks ago
GrowthAssistant is seeking a high-level Concierge Assistant to play a key role in ensuring our clients feel supported, guided, and valued throughout their journey. In this role, you'll serve as a trusted advisor, providing empathetic, thoughtful, and personalized assistance through email and chat.
- Critical Responsibilities:
- Manage customer interactions via email and chat.
- Understand customer needs and provide personalized solutions.
- Act as a trusted advisor to customers, providing guidance and recommendations to maximize their experience with our products/services.
Benefits Package:
- Remote Work: Enjoy 100% remote work flexibility.
- Incentives: Receive attendance, anniversary, and referral incentives.
- Holiday Time Off: Get paid US holiday time off.
- Health Insurance: Stay covered with comprehensive health insurance.
- Performance Evaluation: Regular yearly performance evaluations ensure your growth.
Requirements:
- Attitude: Demonstrate a
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