Customer Service Specialist

2 weeks ago

Imus, Calabarzon, Philippines beBeeCustomer Full time ₱500,000 - ₱1,000,000
Job Description

We are seeking Customer Service Professionals to support inbound and outbound customer service initiatives.

As a key member of our team, you will handle incoming inquiries, proactively reach out to customers, and promote new products and services while delivering exceptional service.

Key Responsibilities:

  • Handle inbound and outbound calls professionally and efficiently.
  • Resolve customer issues on the first call through effective problem-solving.
  • Research and retrieve information across systems to support customer needs.
  • Accurately document interactions and process claims.
  • Guide customers through options to find the best solutions.

The ideal candidate has prior call center experience, strong English language proficiency, and a quiet work environment with high-speed internet access.

This is an excellent opportunity to contribute to high-impact projects with well-known clients while growing your skills and expertise in customer service and communication.

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