Technical Client Success Specialist

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeSuccess Full time ₱800 - ₱1,300

Unlock your potential in a dynamic role that combines client success and technical expertise. As our Technical Client Success Manager, you will play a pivotal part in ensuring client satisfaction and project success. Your bridge-building skills will connect our clients with our internal team of developers who craft innovative AI-powered solutions.

Key Responsibilities:
  • Lead client onboarding and capture key goals and pain points.
  • Transform client input into scoped-out project briefs for internal teams.

You'll receive comprehensive training on AI concepts and tools to confidently translate needs into solutions. This is a high-growth, high-learning opportunity that offers vast upskilling potential for anyone interested in the future of technology.

Core Deliverables:
  • Act as the main point of contact for assigned clients.
  • Write clear task briefs and track deliverables.
  • Maintain timelines, communications, and expectations in sync between clients and internal teams.

The ideal candidate will possess a strong foundation in client success, project coordination, or account management, particularly in technical or software-driven environments. Familiarity with platforms like Zapier, Make.com, Airtable, or Slack is a plus.

Requirements:
  • 2+ years of experience in Client Success, Account Management, or Project Coordination.
  • A background working with a technical product or service (e.g., software, SaaS, agency, CRM, martech, or similar).
  • Strong written and verbal communication in English.
  • Detailed-oriented, organized, and able to juggle multiple clients or projects.
Benefits:
  • Full-time employment with a remote work setup.
  • Competitive salary and opportunities for growth.
  • A supportive team environment and comprehensive training.
  • A chance to work with cutting-edge technology and make a real impact.

We are committed to providing a stable and inclusive work environment that fosters creativity, collaboration, and innovation. If you're passionate about client success, technical excellence, and personal growth, we encourage you to apply for this exciting opportunity.

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