Remote Call Center Specialist

1 week ago

Tanauan, Calabarzon, Philippines beBeeCustomerService Full time ₱500,000 - ₱1,000,000
Job Title: Customer Service Representative

This role involves handling inbound and outbound calls, resolving customer issues, and promoting new products and services. The ideal candidate will have prior call center experience, strong communication skills, and the ability to work independently.

Key Responsibilities:
  • Handle customer inquiries and concerns via phone, email, or chat.
  • Resolve customer issues efficiently and effectively.
  • Upsell and cross-sell products and services to customers.
  • Meet or exceed sales targets and performance metrics.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with team members to achieve shared goals and objectives.
Requirements:
  • High school diploma or equivalent required.
  • Prior call center experience preferred.
  • Excellent communication and interpersonal skills.
  • Able to work independently with minimal supervision.
  • Strong problem-solving and analytical skills.
  • Ability to multitask and prioritize tasks effectively.
Work Environment:

The majority of this role will be spent working remotely from home. This position requires a quiet and dedicated workspace with a high-speed internet connection. Regular attendance and punctuality are essential.

Why You'll Love This Role:
  • Flexible work arrangements allow for better work-life balance.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.

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