Customer Experience Specialist

2 weeks ago


Pasay, National Capital Region, Philippines Work Services Full time
Work Services: Customer Experience Specialist Opportunity

We are seeking a highly skilled Customer Experience Specialist to join our team at Work Services.

About the Role:

This is a non-voice customer support position, focusing on providing exceptional customer experiences through various interactions. As a Customer Experience Specialist, you will be responsible for ensuring customer satisfaction and enhancing overall customer engagement.

Key Responsibilities:
  • Provide top-notch customer support, addressing inquiries and concerns in a timely and professional manner.
  • Collaborate with clients to understand their needs and preferences, driving customer satisfaction and loyalty.
Requirements:
  • A minimum of 3 months' experience in costumer-facing roles or similar environments.
  • Excellent communication and interpersonal skills, enabling effective collaboration with diverse stakeholders.
What We Offer:

We provide a dynamic work environment, opportunities for growth and development, and a competitive salary package. The estimated annual salary for this role is $23,000.

Qualifications and Skills:
  • College or Associate's degree graduate, with a focus on customer service or a related field.
  • Possess strong customer service skills, including empathy, active listening, and problem-solving abilities.


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