Fintech Customer Advocate

1 day ago

Antipolo City, Calabarzon, Philippines beBeeCustomer Full time ₱500,000 - ₱1,000,000
About the Role

Create impact in a rapidly growing fintech business. The organisation is a one-stop payment platform for small to medium-sized enterprises, on a mission to empower businesses with easy access to digital payments.

We assist numerous merchants in bringing their business aspirations to life by providing no-code e-commerce plugins and affordable credit card readers.

As a trusted advisor to our clients, you will delve into their challenges and suggest tailored solutions to optimise their experience on the platform.

You will build relationships and become a key stakeholder, partnering with our Sales team to provide exceptional customer service and account management.

  • Key Responsibilities:
  • To engage with customers and identify opportunities to enhance their experience
  • To develop and maintain strong relationships with clients
  • To collaborate with internal teams to drive business growth

Benefits:

This role offers the opportunity to work with a dynamic and innovative company, where you can grow professionally and personally. You will be part of a collaborative team environment, working towards a common goal.

Requirements:

This role requires excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team. You should have a strong understanding of customer needs and be able to tailor solutions to meet those needs.

Skills and Qualifications:

The ideal candidate will have a degree in Business Administration or a related field, with at least 2 years of experience in a customer-facing role. They will have excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.

  • Customer Service Advocate

    1 day ago

    Antipolo City, Calabarzon, Philippines beBeeCustomer Full time $45,000 - $55,000

    Job Title:A Customer Service Advocate is responsible for delivering a superior customer experience by providing timely and effective support via multiple channels.

  • Customer Experience Advocate

    3 hours ago

    Antipolo City, Calabarzon, Philippines beBeeCustomer Full time ₱18,000 - ₱24,000

    **Job Title: Customer Experience Advocate**We are seeking a highly skilled and passionate customer service representative to join our team as a Customer Experience Advocate. This role requires excellent communication skills, a passion for technology, and the ability to resolve complex technical issues with ease.The ideal candidate will be responsible for...

  • Customer Service Advocate

    1 day ago

    Antipolo City, Calabarzon, Philippines beBeeCustomerService Full time ₱200,000 - ₱300,000

    Customer Service AdvocateWe are seeking a highly skilled and motivated customer service professional to join our team. As a key member of our customer experience team, you will be responsible for providing exceptional support to our customers through various communication channels.About the Role:Provide timely and effective support to customers via phone,...

  • Fintech Business Growth Specialist

    21 hours ago

    Paranaque City, Calabarzon, Philippines beBeeCustomerSupport Full time ₱50,000 - ₱75,000

    About This RoleThis position plays a vital part in elevating user satisfaction and driving business growth.You will be the key point of contact for users, providing exceptional customer service and account management.Your efforts will help our merchants maximise their value on our platform.Key Responsibilities:Oversee the post-sales cycle from initial...

  • Support Advocate

    1 day ago

    Antipolo City, Calabarzon, Philippines beBeeCustomer Full time ₱1,200,000 - ₱2,000,000

    Customer Support RoleAbout the position: Ensuring exceptional customer experiences is vital for our service. We seek individuals to help us create an innovative, customer-centric fintech platform.ResponsibilitiesEffective communication with B2C customers to resolve queries efficientlyLiaise with internal teams to investigate and find resolutions for complex...

  • Bilingual Customer Advocate

    1 day ago

    Paranaque City, Calabarzon, Philippines beBeeCustomer Full time $40,000 - $60,000

    Job Title:Bilingual Customer AdvocateAbout the RoleWe're looking for a skilled and empathetic individual to join our team as a Bilingual Customer Advocate. In this role, you'll have the opportunity to make a meaningful impact on customers' lives by providing exceptional support in both French and English.Key ResponsibilitiesProvide timely and friendly...

  • Customer Advocate

    21 hours ago

    Paranaque City, Calabarzon, Philippines beBeeCustomer Full time ₱300,000 - ₱500,000

    Job OverviewThe ideal candidate will be a seasoned problem solver, a customer advocate who excels at connecting with people from diverse backgrounds and cultures. They should possess excellent interpersonal skills, be results-driven, and have a passion for delivering exceptional customer experiences.As the primary point of contact for customers via phone,...

  • Customer Experience Specialist

    20 hours ago

    Antipolo City, Calabarzon, Philippines beBeecustomer Full time $40,000 - $70,000

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team. As a Senior Customer Advocate, you will be responsible for providing exceptional customer service and resolving complaints in a timely and professional manner.

  • Customer Service Advocate

    3 days ago

    Lipa City, Calabarzon, Philippines beBeeCustomerService Full time ₱800,000 - ₱1,000,000

    Job Title: Customer Service AdvocateWe are seeking dedicated individuals to join our organization as customer service representatives. This role offers a chance to work on established accounts, providing front-line support to customers in need of assistance.This is an excellent opportunity for those looking to start or grow their career in the BPO...

  • Customer Advocate

    1 day ago

    Cavite City, Calabarzon, Philippines beBeeCustomerAdvocate Full time $40,000 - $80,000

    About This RoleWe are seeking a highly skilled Customer Advocate to join our team. The ideal candidate will be responsible for fostering strong relationships with our customers, providing exceptional support and guidance, and driving business growth through strategic partnerships.This is a unique opportunity to make a real impact and contribute to the...