Customer Service Advocate
16 hours ago
We are seeking a highly skilled and motivated customer service professional to join our team. As a key member of our customer experience team, you will be responsible for providing exceptional support to our customers through various communication channels.
About the Role:- Provide timely and effective support to customers via phone, email, chat, or other platforms.
- Respond to customer inquiries and concerns in a professional and courteous manner.
- Analyze customer feedback and make recommendations for process improvements.
- Ensure high-quality customer service standards are consistently met in all interactions.
- Maintain and expand knowledge of products and services to provide accurate information to customers.
- Collaborate with internal teams to resolve customer issues and enhance overall customer satisfaction.
- Bachelor's degree in Business Administration, Marketing, or related field is preferred.
- A minimum of 2 years of experience in a customer-facing role is required.
- Exceptional communication and problem-solving skills are essential.
- Ability to work in a fast-paced environment and adapt to changing priorities.
Please note that a background check may be conducted as part of the hiring process. If selected, you will have the opportunity to learn more about our company culture and values.
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Customer Service Advocate
16 hours ago
Antipolo City, Calabarzon, Philippines beBeeCustomer Full time $45,000 - $55,000Job Title:A Customer Service Advocate is responsible for delivering a superior customer experience by providing timely and effective support via multiple channels.
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