E-Commerce Product Portfolio Manager

As a leading brand, we're committed to forging strong connections with our customers. With over 2.5 million babies worn in our carriers, we've proven that our original design is a great concept.

This is an exciting opportunity for a self-starter to take ownership of our product portfolio, ensuring their success day-to-day. Your key responsibilities will include branding content on listings, marketing tactics, financial health of the business, customer service, risk mitigation and compliance, inventory management, and developing strategies for growth.

• Analyse Product Data: Review and interpret Amazon ASIN-level data (sales, conversion rates, page views, costs, etc.) to uncover trends, diagnose issues, and propose data-driven strategies for growth and troubleshooting.
• Manage Listings: Oversee the health and success of product listings on Amazon, monitoring key metrics, keeping up with market trends and customer preferences, competitive analysis, pricing adjustments, reporting, and ensuring inventory accuracy.
• Develop Growth Strategies: Implement strategies to enhance sales and reduce costs, including price optimisation, PPC campaigns, packaging improvements, coupons and deals, customer engagement, and eliminating unprofitable products.
• Reporting and Analysis: Produce daily, weekly, and monthly reports, working with our finance team to maintain accurate P&Ls for your product portfolio.
• Proactive Problem-Solving: Stay ahead of potential issues by understanding the broader ecosystem in which your products compete, including changes in competitor dynamics, industry trends, and Amazon policies.
• Business Transition Management: Lead integration efforts when acquiring new product lines, auditing the acquired business, optimising listings, and ensuring seamless transitions of accounts and customer processes.
• Legal and Compliance Coordination: Work with the legal team to address intellectual property issues, product suspensions, and unauthorised sellers.
• Customer Experience: Collaborate with the Customer Experience Manager and offshore customer service team to deliver outstanding customer support for your products.
• Launch and Expansion: Partner with internal teams to develop go-to-market strategies, support impactful product launches, and facilitate international expansion.
• Supply Chain Coordination: Ensure products meet quality standards, remain in stock, have updated packaging, and comply with all necessary certifications.

• You'll need 3+ years of experience in product management, marketing, or an analytical role in a fast-paced environment, preferably a startup.
• A background in e-commerce, with a strong focus on the Amazon ecosystem, is essential.
• You'll require strong analytical skills, with the ability to interpret data, draw conclusions, and make actionable recommendations.
• Exceptional communication skills, organisational abilities, and attention to detail are vital.
• You'll be able to manage deadlines, prioritise tasks, and navigate ambiguity in a dynamic environment.
• Creative problem-solving skills, combined with a knack for engaging content and innovative ideas, are highly desirable.
• Proficiency in Excel and comfort with data-driven tools and methodologies are required.
• A Bachelor's degree in Finance, Accounting, Business, Marketing, Data Science, or a related field is preferred.

• We offer 15 days of paid vacation per year.
• Remote work options are available.
• We maintain a standard 40-hour work week.

Please note that we require the successful candidate to align their working hours with the UK time zone.

We're an equal opportunity employer, committed to building a diverse and inclusive team.