Client Support Specialist

1 day ago

General Santos, Soccsksargen, Philippines beBeeCustomer Full time ₱800,000 - ₱1,000,000

Job Summary:

We are seeking a proactive and customer-focused professional to join our remote team in supporting clients on our platform. The ideal candidate will have a keen eye for detail, exceptional communication skills, and a strong drive to help clients succeed.

Key Responsibilities:

  • Conduct proactive outreach across a diverse client portfolio to ensure clients are fully functional on our platform.
  • Manage communications and account needs for lower-tier and less complex accounts, ensuring each client feels supported and fully operational on the platform.
  • Support onboarding for new clients, including account setup, delivering introductory training, and addressing initial troubleshooting inquiries.
  • Collaborate with Client Success Managers to support day-to-day account activities such as user outreach, growing share of wallet, and capturing client feedback for platform improvements.
  • Monitor platform usage to identify any issues or improvement opportunities, working closely with Client Success Managers to address these and promote client engagement.

Requirements:

  • Proven experience in customer support, account management, or a similar role
  • Strong organizational skills with a detail-oriented approach
  • Excellent communication and interpersonal skills, especially for remote interaction with diverse clients
  • Proficiency with CRM software and Google Workspace, and Microsoft Office

  • Client Support Specialist

    2 days ago

    General Santos, Soccsksargen, Philippines beBeeSupport Full time ₱8,000 - ₱10,000

    Client Support SpecialistAs a Client Support Specialist, you will be responsible for managing inbound client inquiries and resolving issues faced by clients. This role requires strong communication skills, both over the phone and via email, as well as the ability to troubleshoot frustrated clients.Key responsibilities include:Providing timely and accurate...

  • Client Relationship Specialist

    2 days ago

    General Santos, Soccsksargen, Philippines beBeeRelationship Full time $10,000 - $12,000

    Job Title: Client Relationship Specialist">This role is a crucial part of our team, acting as the first point of contact for clients, prospects, and others in the community. The Client Relationship Specialist will be responsible for managing client requests, inquiries, and support needs; responding to emails; resolving issues; providing copies of documents;...

  • Client Onboarding Specialist

    2 days ago

    General Santos, Soccsksargen, Philippines beBeeImplementation Full time ₱7,200 - ₱9,600

    Implementation Specialist">We are seeking a highly skilled and experienced Implementation Specialist to join our team. This individual will be responsible for guiding clients through the onboarding/setup process from the time a purchase order is signed until the client's account has been activated.Key Responsibilities:Provide exceptional customer support,...

  • IT Field Support Specialist

    2 weeks ago

    General Santos, Soccsksargen, Philippines beBeeFieldSupport Full time ₱250,000 - ₱450,000

    Job Opportunity">Job Title: IT Field Support SpecialistWe are seeking a highly skilled and experienced IT Field Support Specialist to join our team. As a field support specialist, you will be responsible for providing technical support to our clients on-site or remotely.Responsibilities:

  • Client Tax Expert

    1 day ago

    General Santos, Soccsksargen, Philippines beBeeTax Full time ₱102,725 - ₱105,144

    Job Overview:Tax Client SpecialistWe are seeking a detail-oriented Tax Client Specialist to serve as the primary contact for existing client accounts. This role involves overseeing nexus reviews, permit applications, and offboarding processes to ensure seamless client experiences.You will be responsible for managing changes to existing client accounts,...

  • Client Support Representative

    1 day ago

    General Santos, Soccsksargen, Philippines beBeeCustomerSupport Full time ₱243,048 - ₱421,716

    Job OverviewWe are seeking a skilled Client Support Representative to join our team. In this role, you will interact with clients to address inquiries and resolve complaints regarding their products and services.About the RoleYou will collaborate with internal and external teams to provide timely and professional customer service. As a key member of our...

  • Estate Support Specialist

    1 day ago

    General Santos, Soccsksargen, Philippines beBeeEstate Full time ₱320,000 - ₱580,000

    Job Title:Estate Support SpecialistAbout the Role:We seek a highly skilled and organized Estate Support Specialist to support our clients in North America. As a key member of our team, you will be responsible for administrative tasks, property research, lead generation, and sales outreach.The ideal candidate will have a strong understanding of the Canadian...

  • Operational Support Specialist

    13 hours ago

    General Santos, Soccsksargen, Philippines beBeeOperational Full time $2,000 - $3,000

    Job DescriptionWe are seeking a highly skilled Operational Support Specialist to collaborate with our leadership team in optimizing firm-wide operations and driving business growth. This role goes beyond administrative support; it is designed for a proactive professional who can oversee cross-departmental initiatives, support client services, and contribute...

  • Insurance Support Specialist

    2 days ago

    General Santos, Soccsksargen, Philippines beBeeInsurance Full time $40,000 - $60,000

    We are seeking a detail-oriented and reliable Insurance Support Specialist with hands-on experience using Applied Epic. The ideal candidate will support our customer service operations and be responsible for the accurate creation of insurance certificates and binders.Key Responsibilities:Provide responsive and professional customer service via email and...

  • Remote Support Specialist Position

    1 day ago

    General Santos, Soccsksargen, Philippines beBeeSupport Full time $90,000 - $120,000

    Job Opportunity: Support SpecialistWe are seeking a highly skilled Support Specialist to join our remote team. The ideal candidate will possess strong client service, problem-solving, and analytical skills.Resolve customer support inquiries in a timely and efficient manner.Troubleshoot technical issues related to SQL, Linux, networking, and VPNs.Collaborate...