Insurance Support Specialist

2 days ago


General Santos, Soccsksargen, Philippines beBeeInsurance Full time $40,000 - $60,000

We are seeking a detail-oriented and reliable Insurance Support Specialist with hands-on experience using Applied Epic. The ideal candidate will support our customer service operations and be responsible for the accurate creation of insurance certificates and binders.

Key Responsibilities:

  • Provide responsive and professional customer service via email and phone
  • Create and issue insurance certificates and binders using Applied Epic
  • Assist with policy updates, documentation, and client record management
  • Ensure timely follow-ups and task tracking within Applied Epic
  • Collaborate with team members to support client needs and compliance

Requirements:

  • Proven experience as an Insurance Support Specialist or in an insurance support role
  • Proficiency with Applied Epic (required)
  • Knowledge of insurance certificates, binders, and standard procedures
  • Strong communication and organizational skills
  • High attention to detail and ability to meet deadlines
  • Tech-savvy and comfortable with remote collaboration tools

The successful candidate will have a strong understanding of insurance workflows and be able to work independently with minimal supervision. They will also possess excellent problem-solving skills and be able to navigate complex systems with ease.



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