Tech Support Expert

1 day ago

General Santos, Soccsksargen, Philippines beBeeSupport Full time $50,408 - $66,116
Secure Customer Support Specialist

We are seeking a passionate and detail-oriented individual to join our team as a Secure Customer Support Specialist.

  • Contact customers to confirm their interest in our products or services.
  • Forward qualified inquiries to the appropriate channel.
  • Accurately update and categorize customer information in our system.
  • Safeguard sensitive customer data at all times.
  • Prioritize customer satisfaction through excellent communication skills.
  • Maintain up-to-date knowledge of our products and services.
Requirements
  • Fluency in German and English, with exceptional written and spoken proficiency.
  • Previous experience in Customer Service or Marketing.
  • Proven ability to communicate effectively with leads.
  • Meticulous attention to detail.
  • Strong organizational and administrative skills.
  • A positive and responsible attitude.
  • A reliable laptop or computer with a stable internet connection.
Additional Benefits
  • A fixed schedule: 5 days per week, 4 PM – 12 AM CET.
  • The opportunity to work fully remotely.
  • An inclusive international environment.
  • Compensation in USD.
  • A bonus system for referring friends.
  • Ongoing training and support.
  • A healthy work-life balance.
  • A responsive management team invested in your growth and long-term collaboration.

Please note that certain benefits may vary depending on the terms of engagement.

About Us:

We are a global provider of secure technical, customer support, and CX services. We welcome candidates from diverse backgrounds and experiences.

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