Technical Support Specialist

1 month ago


Tarlac City, Central Luzon, Philippines Neks Job Philippines Full time
About Neks Job Philippines

We are a dynamic organization seeking a highly skilled Technical Support Specialist to join our team. As a valued member of our support staff, you will play a vital role in delivering exceptional customer experiences and resolving technical issues efficiently.

Salary and Benefits

We offer a competitive salary, with estimated compensation ranging from ₱25,000 to ₱35,000 per month, depending on experience. Additionally, you will receive paid training from day one, allowing you to grow professionally and personally in your role.

Job Description

The successful candidate will be responsible for:

  • Responding to incoming calls from customers, addressing their queries, and troubleshooting technical problems related to our products or services.
  • Providing accurate information and handling customer complaints in a professional and courteous manner.
Required Skills and Qualifications

To excel in this role, you should possess:

  • A minimum of 1 year of experience as a Technical Support Representative.
  • A high school diploma or completion of at least 2 years of college education.
  • Excellent communication skills, both written and verbal.
  • A willingness to work on-site at our location.
Benefits

Neks Job Philippines offers a supportive and fun team environment where we value trust, teamwork, and open communication. We believe that when we work together, we can accomplish great things.



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