Help Desk Specialist

2 weeks ago


Ayala Alabang, National Capital Region, Philippines GECO Philippines Full time
Job Summary:

We are seeking a skilled Help Desk Specialist to join our team at GECO Philippines. In this role, you will provide technical support to our clients, resolving issues related to software applications, PC operating systems, and network environments.

Key Responsibilities:

• Provide assistance via phone, email, remote access, or onsite support
• Troubleshoot and resolve technical issues with MS Office Applications, PC Operating Systems, and typical Window-based desktop applications
• Perform basic troubleshooting of PC and network environments
• Respond quickly and courteously to customer inquiries

Requirements:

• 1 year of experience in IT Help Desk or related field
• Technical setup, configuration, and maintenance of applications and network environments
• Excellent communication and problem-solving skills

What We Offer:

GECO Philippines offers a dynamic and supportive work environment, opportunities for growth and professional development, and a competitive compensation package.

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