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Service Desk Specialist

1 month ago

Ayala Alabang, National Capital Region, Philippines Hunter's Hub, Inc. Full time
Job Title: Service Desk Specialist

Hunter's Hub, Inc. is seeking a highly skilled Service Desk Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our customers.

Key Responsibilities:
  • Technical Support: Provide timely and effective technical support to customers via phone, email, and remote access.
  • Cloud Infrastructure: Assist in the management and maintenance of our cloud-based infrastructure, including Microsoft Azure.
  • Microsoft 365: Ensure seamless operation of Microsoft 365 services, including Office 365 and other cloud-based applications.
  • Teamwork: Collaborate with other IT team members to resolve complex technical issues and provide exceptional customer service.

Requirements:

  • Experience: 1+ years of experience in IT support, cloud infrastructure, and Microsoft 365.
  • Skills: Strong knowledge of Microsoft Azure, Microsoft 365, and PC operating systems.
  • Education: Bachelor's degree in Computer Science or related field.

What We Offer:

  • Competitive Salary: We offer a competitive salary and benefits package.
  • Opportunities for Growth: We provide opportunities for professional growth and development.
  • Collaborative Environment: We foster a collaborative and inclusive work environment.