Senior Business Operations Coordinator

6 days ago

General Santos, Soccsksargen, Philippines beBeeOperations Full time $1,152 - $1,440
Business Operations Role

Unlock your career in business administration with a focus on operations excellence.

  • Execute comprehensive audits by conducting thorough follow-up calls to customers and understanding their concerns.
  • Prepare and present high-quality reports of audit findings and recommendations to senior management, identify key risk indicators for assigned audit areas, and maintain accurate documentation for risk assessment and management processes.
  • Perform in-depth investigations as directed by the manager, evaluate and revise internal controls and operational policies/procedures, and ensure past audit recommendations are implemented in the current audit process.
Key Responsibilities
  1. Deliver exceptional customer service experience over the phone by adhering to established protocols.
  2. Verify, schedule, and confirm order details, complete daily tasks, and collaborate closely with other departments' stakeholders to support and execute business administration activities and objectives set by the team leader.
  3. Maintain accurate databases and perform updates to ensure data integrity, create insightful business reports that provide key data points, and communicate results to managers in writing or verbally.
  4. Upsell products by offering value-added services and/or products to customers.
Requirements and Benefits
  • This is an entry-level position requiring 6 days a week and 8 hours a day with 3 shifts (9am, 11am, and 1pm). Hours are subject to changes during peak sales periods.
  • Enjoy paid leaves, birthday leave, and permanent work-from-home setup as part of our benefits package.

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