Technical Support Specialist

3 days ago

Quezon City, National Capital Region, Philippines beBeeTechnical Full time ₱80,000 - ₱100,000
Job Title

We are seeking a skilled Technical Support Specialist to join our team.

The ideal candidate will have prior experience in technical support, be highly motivated and dedicated, with a strong command of the English language.

Key Responsibilities
  • Respond to inbound technical support requests via phone, chat, or email
  • Diagnose and troubleshoot hardware, software, and network issues
  • Guide customers through step-by-step solutions and escalate complex issues when necessary
Required Skills and Qualifications
  • High school diploma or equivalent
  • Previous call center experience
  • Work from home experience
  • Strong command of the English language
  • Typing speed of 20+ WPM
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
  • Skilled in troubleshooting and follow-up
  • Able to multitask and self-manage effectively
Benefits
  • HMO coverage for employees and dependents
  • Dental coverage
  • Free meal during training
  • Career growth and learning opportunities
  • Allowances for rice, clothing, laundry, and meals
  • Performance and loyalty bonuses
Other Opportunities
  • Opportunities for growth and promotion
  • Employee shuttle services
  • Company retreats and off-site events
  • Sharpen your social skills while meeting awesome people and making new friends

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