Global Customer Success Partner

5 days ago

Davao City, Davao, Philippines beBeeCustomerSuccess Full time ₱600,000 - ₱1,200,000
Job Overview:

We're seeking a skilled Customer Success Professional to partner with leading technology brands and deliver exceptional customer experiences.

As a key member of our team, you will be responsible for managing high-volume customer interactions, conducting health checks, and capturing valuable customer feedback.

You will build in-depth product knowledge to address questions, objections, and concerns, collaborate with global teams to drive customer satisfaction, and document customer insights.

  • Manage a high volume of customer interactions via phone and email
  • Conduct regular customer health checks and capture the Voice of the Customer
  • Develop expert product knowledge to handle questions, objections, and customer concerns
  • Collaborate with cross-functional teams to deliver superior customer experiences
  • Document customer feedback and track satisfaction metrics
Requirements:
  • At least 1 year of experience in Customer Success or a related field
  • Proficiency in Salesforce or similar CRM systems
  • Proven success in onboarding new clients or product users
  • Strong client management and communication skills
  • Prior experience in achieving individual or team sales goals
What We Offer:

A diverse and inclusive workplace where all employees are empowered and celebrated.

About Us:

Our organization is committed to creating a workplace that values equality, respect, and empathy.

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