Customer Success Strategist

1 day ago

Davao City, Davao, Philippines beBeeOnboarding Full time $58,594 - $70,353

**Transform Hospitality at Scale**

We're not just building software; we're changing the way hospitality operates. Our intelligent platform powers properties across 150 countries, processing billions in bookings annually.

From independent properties to hotel groups, we help operators transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. Our team is completely remote, allowing us to work alongside global innovators to build AI-powered solutions that solve hospitality's biggest challenges.

As our messaging platform continues to enhance guest engagement and streamline communication, we need an Onboarding Coach to help implement it for our clients. This role will allow you to play a vital part in bringing success to life.

Our Customer Onboarding Team is close-knit and collaborative, working together to provide exceptional support and ensure a seamless onboarding experience for our customers. If you're ready to make a difference and be part of an exciting journey, we'd love to have you on board.

This role involves facilitating client onboarding, training, and ongoing support via video, phone, and email. You'll resolve customer inquiries and troubleshoot escalated issues, partner with Sales to define success and drive retention, and build strong client relationships to encourage loyalty and promote product adoption.

You'll also develop a deep understanding of our products and customer needs, contribute to training materials, and stay updated on system changes. Additionally, you'll record activities in Salesforce, gather feedback, and share insights for product improvements.

We're looking for someone who can communicate product offerings clearly, synthesize feedback for internal teams, and share customer insights and opportunities across departments to drive alignment. If you have at least 2 years of relevant industry experience in customer-facing roles, including over 1 year of hospitality experience in roles like Front Desk or Revenue Manager, we'd love to hear from you.

Bonus skills in English, Portuguese, Spanish, Thai, or Tagalog, or project management certification would be a plus.

Join us in creating something extraordinary.

  • Customer Success Strategist

    1 day ago

    Davao City, Davao, Philippines beBeeCustomerExperience Full time $80,000 - $100,000

    Job Title: Customer Experience LeaderA rapidly growing coffee equipment company is seeking an experienced leader to drive customer satisfaction and loyalty.Key Responsibilities:Own the end-to-end customer experience and define scalable strategies for growth.Establish and track key performance indicators, processes, and team goals aligned with business...

  • Drive Customer Success

    1 day ago

    Davao City, Davao, Philippines beBeeAccountGrowth Full time ₱720,000 - ₱960,000

    Job OverviewWe are seeking a highly skilled Account Growth Specialist who will be at the forefront of customer interactions, ensuring maximum value from our services. The ideal candidate will have a proven track record in account management, relationship management, or customer success in the B2B realm.About the RoleThe Account Growth Specialist will...

  • Senior Marketing Strategist

    1 day ago

    Davao City, Davao, Philippines beBeeMarketing Full time $60,000 - $80,000

    Job OverviewWe are seeking a seasoned Marketing Strategist to spearhead our marketing initiatives. The ideal candidate will possess in-depth knowledge of direct and digital marketing, with a proven track record of driving results-driven campaigns.Create and execute comprehensive marketing strategies that yield measurable outcomes.Develop and optimize...

  • Financial Success Strategist

    1 day ago

    Davao City, Davao, Philippines beBeeFinancial Full time ₱3,000,000 - ₱4,600,000

    Job Opportunity: Financial Planner\We are seeking a highly motivated and skilled Financial Planner to join our team. As a Financial Planner, you will be responsible for generating leads, prospecting clients, creating life insurance proposals, and delivering personalized insurance and investment solutions to help clients achieve their long-term financial...

  • Marketing Strategist

    1 day ago

    Davao City, Davao, Philippines beBeeMarketing Full time $60,000 - $75,000

    Job Title: Marketing StrategistWe're looking for a skilled Marketing Strategist to join our team and take the reins on marketing. The ideal candidate will have experience in running Facebook ads, creating engaging content, and building brand identity.The successful candidate will be responsible for:Designing and executing high-performing Facebook ad...

  • Global Customer Success Partner

    1 day ago

    Davao City, Davao, Philippines beBeeCustomerSuccess Full time ₱600,000 - ₱1,200,000

    Job Overview:We're seeking a skilled Customer Success Professional to partner with leading technology brands and deliver exceptional customer experiences.As a key member of our team, you will be responsible for managing high-volume customer interactions, conducting health checks, and capturing valuable customer feedback.You will build in-depth product...

  • Customer Success Advocate

    1 day ago

    Davao City, Davao, Philippines beBeeCustomerSupport Full time ₱3,000 - ₱4,000

    **About This Role**Our organization is seeking a Customer Support Specialist to join our team. The successful candidate will be responsible for delivering exceptional support to learners and prospective learners, fostering their success in achieving their learning goals.**Key Responsibilities:**Deliver personalized support to learners through various...

  • Senior Customer Success Manager Role

    1 day ago

    Davao City, Davao, Philippines beBeeCustomerSuccess Full time ₱800,000 - ₱1,000,000

    Customer Success Manager Senior Position Overview">">We are seeking an experienced Customer Success Manager to drive value via our products and services.">Main Responsibilities">">The ideal candidate will develop customer success plans, value plans, and other essential customer assets.">This role requires collaboration with sales teams, services teams, and...

  • Key Player in Customer Success

    1 day ago

    Davao City, Davao, Philippines beBeeTechnical Full time $80,000 - $100,000

    As a Key Player in Customer Success, you will bridge the gap between customers and our engineering team.About the RoleDevelop technical solutions to resolve complex issues, write code, and deploy solutions that directly impact customer success.Analyze system traces to identify root causes and optimize prompt engineering configurations.Write JavaScript code...

  • Digital Marketing Strategist

    1 day ago

    Davao City, Davao, Philippines beBeeOptimization Full time $7,200 - $78,000

    Job Title: Digital Marketing StrategistThe role of a Digital Marketing Strategist is pivotal in driving data-driven insights and optimization strategies for performance campaigns across all markets.The ideal candidate will have a minimum of 6 years of experience as a performance marketer, with significant hands-on experience with Google Ads and Meta,...