Technical Operations Specialist

7 hours ago


Manila, National Capital Region, Philippines Ekkremis SOlutions Inc. Full time
Job Overview

Ekkremis Solutions Inc. is seeking a skilled Technical Operations Specialist to join our team.

This role involves providing L2-L3 support for critical applications, ensuring their stability and performance.

Key Responsibilities
  • Provide technical support for complex applications, troubleshooting and resolving issues within established SLAs.
  • Collaborate with development teams to resolve technical issues and implement solutions.
  • Participate in change and release management processes to minimize disruption to business operations.
  • Utilize monitoring tools to proactively identify and resolve potential system issues.
Required Skills and Qualifications
  • Strong understanding of Unix, SQL, and Dynatrace.
  • Experience in application support, including incident, problem, and change management.
  • Excellent communication and interpersonal skills.
  • Familiarity with Java, APIs, and service communication.
  • Basic knowledge of mainframe systems and ControlM.


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