Service Delivery Lead

**Job Summary**We are looking for an experienced Deputy Manager to lead our customer service team in Cebu. As a key member of our team, you will be responsible for maintaining high standards of service delivery and driving team performance.**Responsibilities:**Responsible for maintaining various matrices defined by the clientHandle customer complaints and...

Job DescriptionManages the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drives profitability and continued success by managing service quality and cost and leading delivery. Proactively supports sales through innovative solutions and delivery excellence.SummaryAs a...

About the RoleAs a Service Delivery Expert at TASQ Staffing Solutions, you will play a critical role in ensuring seamless service delivery to our clients. We are seeking a highly skilled and experienced professional with a strong background in team lead roles and BPO settings.The ideal candidate will have a college degree or equivalent, a minimum of 2 years...

Direct message the job poster from VISEO ASIA.The Service Delivery Manager will lead our delivery center in Cebu. Manage teams, manage relationships with customers and stakeholders, prioritize objectives, and implement strategies to achieve company initiatives as part of the leadership team.Responsibilities:Oversee day-to-day operations, ensuring smooth...

Job DescriptionThe Senior Operations Manager will lead the delivery teams to understand customer goals and key performance metrics.Key Responsibilities:Manage service delivery and qualityLead delivery teamsDevelop and maintain relationshipsDrive revenue growthRequirements:Minimum 9 years of experience in BPO operationsTravel process experience...

We are seeking an experienced Service Delivery Executive to join our team at Conduent. As a key member of our organization, you will be responsible for leading a team to achieve business objectives.About the RoleLead a team to achieve business goals.Manage performance appraisals and compensation reviews.Develop training programs for three or more...

Search by 'Skills' or 'Keywords' or 'Requisition ID'Search by CountrySelect how often (in days) to receive an alert:Work with usTitle: Service Delivery ManagerRequisition ID: 44637City: CebuCountry/Region: PHWipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that...

V A Platinum Pty Ltd Inc. is seeking a highly skilled Service Excellence Lead to join our team. As a Service Excellence Lead, you will be responsible for ensuring the delivery of high-quality service and strong engagement with both clients and virtual assistants (VAs).About the RoleThe ideal candidate will have at least 2 years of experience in a similar...

Job DescriptionWe are seeking a highly skilled and experienced Service Quality Lead to lead our Client Delivery and Operations team. As the primary point of contact for clients, you will be responsible for ensuring the delivery of high-quality service and strong engagement with both clients and VAs.The successful candidate will drive process innovation and...

The Operations Manager is responsible for overseeing operations execution at the program level. The Operations Manager works closely with Team Leads and Workflow Leads to ensure operational program success by identifying and tracking contractual SLA and KPI performance, setting objectives and improvement plans to ensure goals are met. The Operations Manager...

We are looking for a seasoned Service Delivery Head to join our team at Wipro Digital Operations and Platforms. The successful candidate will be responsible for overseeing the operations of multiple lines of business, ensuring seamless execution of delivery of work across one or more lines of business.Main Responsibilities:Develop, implement, and optimize...

At Conduent, we are passionate about delivering exceptional outcomes for our clients and the millions of people who count on us. We are seeking an Instructional Design and Delivery Lead to join our team and help us achieve our goals.Job SummaryThe Instructional Design and Delivery Lead will be responsible for designing and delivering high-quality training...

As a Program Management Specialist at Conduent, you will play a critical role in leading a team to achieve business objectives. Your expertise in program management will enable us to deliver high-quality services to our clients.About the JobLead a team to achieve business goals.Manage performance appraisals and compensation reviews.Develop training programs...

Job OverviewWe are seeking a seasoned Service Delivery Director to lead our team in delivering exceptional customer experiences. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our client-facing teams.Key ResponsibilitiesManage client relationships and ensure alignment with business goalsMotivate...

Job Description - Director, Service Delivery (0410E)Director, Service DeliveryBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Director - Service Delivery working onsite in Cebu, Philippines, you'll be a part of bringing humanity to business. #experienceTTECWhat You'll be DoingLooking for an...

Service Delivery Manager | Insurance | CebuThis position is responsible for providing frontline leadership support and management of call center operations. Duties include:Meeting call center key performance indicatorsMaintaining a staff of capable Supervisors on the call center floorProviding recruitment communicationWorking closely with the...

Job OverviewWe are looking for an experienced IT Service Delivery Associate to join our team at Gratitude Philippines. As a key member of our support team, you will be responsible for delivering high-quality technical support services to our clients.Key Responsibilities:Resolving IT issues related to hardware, software, and network connectivity.Configuring...

At TDCX Philippines, we are looking for a skilled Service Delivery Manager to join our team. As a key member of our operations team, you will be responsible for driving business growth and improving customer satisfaction.The ideal candidate will have a minimum of 2 years in college, preferably a bachelor's degree, and 3-5 years of experience in an operations...

**Leadership Opportunity**Dusit Thani Dubai offers a unique opportunity for an experienced Building Services Engineering Lead to take on a leadership role within the engineering department. As a key member of the team, you will be responsible for ensuring the delivery of high-quality building services engineering solutions.**Key Accountabilities**Lead the...

Job DescriptionThe Central Site Operations Specialist plays a critical role in managing and executing contracted managed services as defined by the customer's Statement of Work (SOW). This centralized position works closely with customer contacts, 3rd party partners, and Lexmark resources to execute defined services.Duties and Responsibilities:Manage all...