Service Delivery Head

Branch Operations Head - Sto. Nino, CebuThe Branch Operations Head is responsible for the day-to-day supervision of branch operations and service delivery, including proper observance of the bank's code of conduct and other policies. He/She ensures excellent service delivery, operational efficiency, including compliance to regulations of the bank and other...

We are seeking a seasoned Financial Services Shared Service Domain Head to lead our Finance Controllers domain within Manulife's Business Processing Services. The ideal candidate will possess excellent leadership skills, with a strong background in financial controllership and analytical expertise.The role is responsible for leading a team of over 150...

Join our mission in making lives betterSouthwestern University Medical Center is looking for a competent General Services Head who can be a great partner on the efficient planning, use, monitoring, disposal and security of the company's assets. He also ensures that all staff and visitors are in an environment that is safe, clean, and organized.Duties and...

About the RoleAs a Service Delivery Expert at TASQ Staffing Solutions, you will play a critical role in ensuring seamless service delivery to our clients. We are seeking a highly skilled and experienced professional with a strong background in team lead roles and BPO settings.The ideal candidate will have a college degree or equivalent, a minimum of 2 years...

Direct message the job poster from VISEO ASIA.The Service Delivery Manager will lead our delivery center in Cebu. Manage teams, manage relationships with customers and stakeholders, prioritize objectives, and implement strategies to achieve company initiatives as part of the leadership team.Responsibilities:Oversee day-to-day operations, ensuring smooth...

Job Summary:The Branch Operations Head is responsible for the day-to-day supervision of branch operations and service delivery, ensuring excellent service delivery and operational efficiency in accordance with bank policies and regulatory requirements.About this Role:This leadership position oversees the management of branch operations, focusing on efficient...

Job DescriptionWe are seeking an experienced Service Delivery Lead to join our team. In this role, you will be responsible for managing collection operations and customer servicing processes on a day-to-day basis.You will independently resolve outstanding issues and communicate/escalate problems to Senior Management.This is a challenging opportunity to drive...

As the Head of Financial Services, you will be responsible for overseeing all aspects of the organization's financial operations. This includes developing and implementing financial strategies, managing the financial planning and analysis function, and ensuring compliance with regulatory requirements.Your key areas of focus will be:Financial Planning and...

Regional Operations Head - Branch Banking for Visayas-MindanaoOur Retail Banking – Store Operations Group is looking for a Regional Area Operations Head for Visayas-Mindanao.As a Regional Area Operations Head, you will oversee the operational efficiency of the Retail Banking store divisions within an assigned region, ensure excellent customer service...

Search by 'Skills' or 'Keywords' or 'Requisition ID'Search by CountrySelect how often (in days) to receive an alert:Work with usTitle: Service Delivery ManagerRequisition ID: 44637City: CebuCountry/Region: PHWipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that...

Job SummaryWe are looking for an experienced Engineering Department Head to lead our team at Robinsons Land Corporation. The successful candidate will be responsible for overseeing the technical aspects of our properties, ensuring that they meet the highest standards of quality and safety.Key Responsibilities:Maintain and upgrade facility systems, including...

Job DescriptionThe Senior Operations Manager will lead the delivery teams to understand customer goals and key performance metrics.Key Responsibilities:Manage service delivery and qualityLead delivery teamsDevelop and maintain relationshipsDrive revenue growthRequirements:Minimum 9 years of experience in BPO operationsTravel process experience...

Job Description - Director, Service Delivery (0410E)Director, Service DeliveryBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Director - Service Delivery working onsite in Cebu, Philippines, you'll be a part of bringing humanity to business. #experienceTTECWhat You'll be DoingLooking for an...

Regional Operations Head Job DescriptionWe are seeking a skilled Regional Operations Head to oversee the operational efficiency of our Retail Banking store divisions in Visayas-Mindanao.This role entails ensuring excellent customer service delivery, complying with internal policies and regulatory requirements, directing Area Operations Officers, and...

Job OverviewWe are looking for an experienced IT Service Delivery Associate to join our team at Gratitude Philippines. As a key member of our support team, you will be responsible for delivering high-quality technical support services to our clients.Key Responsibilities:Resolving IT issues related to hardware, software, and network connectivity.Configuring...

At TDCX Philippines, we are looking for a skilled Service Delivery Manager to join our team. As a key member of our operations team, you will be responsible for driving business growth and improving customer satisfaction.The ideal candidate will have a minimum of 2 years in college, preferably a bachelor's degree, and 3-5 years of experience in an operations...

Job DescriptionThe Central Site Operations Specialist plays a critical role in managing and executing contracted managed services as defined by the customer's Statement of Work (SOW). This centralized position works closely with customer contacts, 3rd party partners, and Lexmark resources to execute defined services.Duties and Responsibilities:Manage all...

Job DescriptionThe Head of Operations Management is responsible for overseeing the operational aspects of our business, ensuring seamless delivery of services to our clients. This role requires a strong analytical mindset and ability to drive process improvements.Key ResponsibilitiesDevelop and implement operational strategies to drive business growth and...

On-site - Cebu 1-3 Yrs Exp Diploma Full-timeJob DescriptionDescriptionOutsourcing Service Delivery TasksProcess PurposeTo improve efficiency in order updates and manage the increasing complexity of order support for in-house staff by outsourcing standardized tasks to CallTek.Process ScopeOutsourcing service delivery tasks, including order processing,...

**Job Summary**We are looking for an experienced Deputy Manager to lead our customer service team in Cebu. As a key member of our team, you will be responsible for maintaining high standards of service delivery and driving team performance.**Responsibilities:**Responsible for maintaining various matrices defined by the clientHandle customer complaints and...