Service Quality Lead

Kings Quality Foods, Inc. is a leading food manufacturer dedicated to delivering exceptional products that meet the highest quality standards. We are seeking a Regulatory Affairs and Quality Assurance Lead to join our team and drive our commitment to excellence.About Our Company:We value innovation, teamwork, and continuous improvement in everything we do.We...

At Kings Quality Foods, Inc., we are committed to delivering exceptional products that meet the highest quality standards. We are seeking a highly motivated Quality Assurance and Compliance Specialist to join our team.About Us:We are a leading food manufacturer dedicated to providing safe and healthy products to our customers.We value innovation, teamwork,...

About the Role:We are seeking an experienced Quality Assurance (QA) Supervisor to lead our QA team in monitoring, evaluating, and enhancing customer interactions. This role ensures that our call center operations meet high-quality service standards while driving continuous improvement.Key Responsibilities:Oversee the QA team in evaluating inbound and...

Kings Quality Foods, Inc. is a dynamic food manufacturer committed to delivering high-quality products to our customers. We are seeking a Food Safety and Quality Control Manager to join our team and contribute to our mission of excellence.About Our Company:We pride ourselves on our commitment to quality, safety, and sustainability.We strive to exceed...

SERVICE QUALITY MANAGERWe are looking for a Service Quality Manager to join our team at Qwrk.In this role, you will be responsible for leading the Client Services team in line with the Company direction and goals.This involves ensuring that high-quality services are delivered to customers and continuously improving processes to meet their needs.You will also...

Are you an experienced Training & Quality Specialist with a strong background in the BPO industry? We're looking for a highly skilled professional to lead training initiatives and drive quality assurance in a fast-paced customer service environment.Role Overview:As a Training & Quality Specialist, you will be responsible for developing and implementing...

We are seeking a highly skilled Quality Assurance Lead who will be responsible for ensuring high-quality services are provided to our clients.Key ResponsibilitiesReviews work of levels 1, 2, and 3.Provides support in creating and reviewing documented SOPs with operations.Detects, examines, and reports fraudulent activities.RequirementsProficient in a range...

Job Summary:We are seeking an experienced Quality Assurance (QA) Team Lead to manage and guide our QA team in monitoring, evaluating, and enhancing the quality of customer interactions across multiple communication channels including telephone, email, and live chat. This role is crucial in ensuring a consistent and high-quality customer experience while...

Job SummaryThe HLH Consulting Group is seeking a highly skilled Quality Assurance Supervisor to lead our team of Senior Quality Analysts and Quality Analysts. As a key member of our organization, you will be responsible for conducting quality assurance evaluations to improve the customer experience.Key Responsibilities:Lead a team of Quality Assurance...

The QA Lead is responsible for ensuring consistent quality standards within the organization by overseeing QA processes and implementing continuous improvement initiatives.Key Responsibilities:Lead and manage the QA team to ensure compliance with quality standards.Develop, implement, and continuously improve QA processes, methodologies, and tools.Conduct...

We are looking for a highly motivated Operations Quality Lead to join our team at TASQ Staffing Solutions.This role offers a fantastic opportunity to develop your leadership skills and make a real difference in our business.As an Operations Quality Lead, you will be responsible for:Overseeing the implementation of quality processes and procedures.Monitoring...

Salary Range: Php25,500 – Php35,000Job Summary:We are seeking an experienced Quality Assurance (QA) Team Lead to manage and guide our QA team in monitoring, evaluating, and enhancing the quality of customer interactions across multiple communication channels including telephone, email, and live chat. This role is crucial in ensuring a consistent and...

Hybrid - Cebu 5-10 Yrs Exp Bachelor Full-timeJob DescriptionThe Quality Assurance (QA) Lead is responsible for overseeing and managing the QA team to ensure compliance with quality standards and alignment with organizational goals. This role involves developing, implementing, and continuously improving QA processes, conducting audits, and driving performance...

Direct message the job poster from AMCS GroupTalent Sourcing Specialist at AMCS Group - recruitment sustainability at the promise of cutting edge enterprise cloud-based solutions.We are actively seeking an experienced Software Quality Assurance Lead to join our team in Cebu. If you are not currently based in Cebu, we are happy to offer a relocation bonus...

Best Careers and Opportunities is seeking a highly skilled Quality Assurance Lead to drive quality initiatives for Wipro/Client Accounts. This role requires strong process knowledge, excellent communication skills, and experience in managing cross-functional teams.The successful candidate will be responsible for driving quality initiatives, working with...

About WiproWipro Limited is a global IT service provider that delivers innovative solutions to its clients. With over 230,000 employees and business partners across 65 countries, Wipro is committed to creating an accessible, supportive, and inclusive workplace.Job SummaryRole:Quality and Process Excellence LeadResponsibilities:Leading process excellence...

Company OverviewTasq Staffing Solutions is a leading provider of quality assurance services in the BPO industry.

NutriAsia is seeking a Senior Quality Assurance Lead to design and develop quality programs, leading its execution from the point of manufacture to consumer/customer management.Key Responsibilities:Communicate matters related to food safety, such as regulatory requirements, preventive actions, non-conformances, corrective actions, and recalls.Job...

V A Platinum Pty Ltd Inc. is seeking a highly skilled Service Excellence Lead to join our team. As a Service Excellence Lead, you will be responsible for ensuring the delivery of high-quality service and strong engagement with both clients and virtual assistants (VAs).About the RoleThe ideal candidate will have at least 2 years of experience in a similar...

Neksjob is seeking an experienced Senior Quality Assurance Lead to oversee the quality of customer interactions across multiple communication channels. The ideal candidate will have deep knowledge of quality assurance principles, contact centre operations, and the ability to drive continuous improvement initiatives.About the Role:Monitor and evaluate the...