IT Service Delivery Associate

Job Description - Director, Service Delivery (0410E)Director, Service DeliveryBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Director - Service Delivery working onsite in Cebu, Philippines, you'll be a part of bringing humanity to business. #experienceTTECWhat You'll be DoingLooking for an...

Job OverviewWe are seeking a seasoned Service Delivery Director to lead our team in delivering exceptional customer experiences. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our client-facing teams.Key ResponsibilitiesManage client relationships and ensure alignment with business goalsMotivate...

The Operations Manager is responsible for overseeing operations execution at the program level. The Operations Manager works closely with Team Leads and Workflow Leads to ensure operational program success by identifying and tracking contractual SLA and KPI performance, setting objectives and improvement plans to ensure goals are met. The Operations Manager...

About the RoleAs a Service Delivery Expert at TASQ Staffing Solutions, you will play a critical role in ensuring seamless service delivery to our clients. We are seeking a highly skilled and experienced professional with a strong background in team lead roles and BPO settings.The ideal candidate will have a college degree or equivalent, a minimum of 2 years...

Direct message the job poster from VISEO ASIA.The Service Delivery Manager will lead our delivery center in Cebu. Manage teams, manage relationships with customers and stakeholders, prioritize objectives, and implement strategies to achieve company initiatives as part of the leadership team.Responsibilities:Oversee day-to-day operations, ensuring smooth...

We are looking for a seasoned Service Delivery Head to join our team at Wipro Digital Operations and Platforms. The successful candidate will be responsible for overseeing the operations of multiple lines of business, ensuring seamless execution of delivery of work across one or more lines of business.Main Responsibilities:Develop, implement, and optimize...

Onboarding ProfessionalWe are looking for an Onboarding Professional to join our team. In this role, you will be responsible for developing and implementing onboarding programs that ensure new clients achieve optimal results from our digital services.Key Responsibilities:Design and deliver customized onboarding programs for new clients, aligning with their...

Job DescriptionWe are seeking an experienced Service Delivery Lead to join our team. In this role, you will be responsible for managing collection operations and customer servicing processes on a day-to-day basis.You will independently resolve outstanding issues and communicate/escalate problems to Senior Management.This is a challenging opportunity to drive...

Deliver Exceptional ServiceTDCX Philippines is committed to delivering exceptional customer experiences across various industries. As a Support Ambassador, you will play a crucial role in helping our clients achieve their customer experience goals by providing timely, accurate, and personalized support to their customers.You will work closely with our...

Job Description: As a Customer Service Representative-Nonvoice Sales Account at OfficePartners360, you will play a critical role in delivering exceptional customer service and driving sales growth through chat. Your primary responsibilities will include providing accurate and timely information regarding products, services, and policies, troubleshooting and...

Company Overview:OfficePartners360 (OP360) is a leading provider of customer service solutions. Our team of experts works tirelessly to deliver exceptional service to our customers. We are committed to excellence and strive to continuously improve our processes and services.Job Summary:We are seeking a highly motivated and experienced Customer Service...

Search by 'Skills' or 'Keywords' or 'Requisition ID'Search by CountrySelect how often (in days) to receive an alert:Work with usTitle: Service Delivery ManagerRequisition ID: 44637City: CebuCountry/Region: PHWipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that...

Job DescriptionThe Senior Operations Manager will lead the delivery teams to understand customer goals and key performance metrics.Key Responsibilities:Manage service delivery and qualityLead delivery teamsDevelop and maintain relationshipsDrive revenue growthRequirements:Minimum 9 years of experience in BPO operationsTravel process experience...

We are looking for a dedicated Customer Service Associate to join our team onsite. The ideal candidate is an effective communicator who is patient and detail-oriented.Key Responsibilities:Respond promptly and professionally to customer inquiries via phone.Resolve customer complaints with patience, understanding, and a solution-focused approach.Maintain...

Job SummaryWe are seeking a highly skilled Customer Delivery Associate to join our team at Upsurge Unlimited Resources Inc. This individual will be responsible for delivering goods to businesses and customers, ensuring timely and efficient service.Key ResponsibilitiesLoading and unloading items, collecting payments, and managing delivery paperworkPacking and...

At TDCX Philippines, we are looking for a skilled Service Delivery Manager to join our team. As a key member of our operations team, you will be responsible for driving business growth and improving customer satisfaction.The ideal candidate will have a minimum of 2 years in college, preferably a bachelor's degree, and 3-5 years of experience in an operations...

Job DescriptionThe Central Site Operations Specialist plays a critical role in managing and executing contracted managed services as defined by the customer's Statement of Work (SOW). This centralized position works closely with customer contacts, 3rd party partners, and Lexmark resources to execute defined services.Duties and Responsibilities:Manage all...

On-site - Cebu 1-3 Yrs Exp Diploma Full-timeJob DescriptionDescriptionOutsourcing Service Delivery TasksProcess PurposeTo improve efficiency in order updates and manage the increasing complexity of order support for in-house staff by outsourcing standardized tasks to CallTek.Process ScopeOutsourcing service delivery tasks, including order processing,...

**Job Summary**We are looking for an experienced Deputy Manager to lead our customer service team in Cebu. As a key member of our team, you will be responsible for maintaining high standards of service delivery and driving team performance.**Responsibilities:**Responsible for maintaining various matrices defined by the clientHandle customer complaints and...

Kinettix Cebu, Central Visayas, PhilippinesIT Service Desk AssociateThe IT Service Desk Associate will be responsible for providing technical support, troubleshooting IT issues, and ensuring smooth IT operations. The ideal candidate should have at least one year of experience in IT support, strong problem-solving skills, excellent communication, and a...