Service Delivery Director

7 days ago


Cebu City, Central Visayas, Philippines Wipro Technologies Full time
Job Description

The Senior Operations Manager will lead the delivery teams to understand customer goals and key performance metrics.

Key Responsibilities:

  1. Manage service delivery and quality
  2. Lead delivery teams
  3. Develop and maintain relationships
  4. Drive revenue growth

Requirements:

  • Minimum 9 years of experience in BPO operations
  • Travel process experience preferred
  • Graduate/Degree Holder required


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