
Customer Account Manager
3 days ago
Account Manager
, About the RoleThis position involves managing client accounts to ensure delivery of excellent services. The Account Manager will work closely with the Client Service team to provide support and resolve any issues that may arise.
, Key Responsibilities- Client Support: Provide timely and effective support to clients through various communication channels, including phone, email, and face-to-face meetings.
- Project Management: Plan, track, and report on project progress to ensure timely delivery and high-quality results.
- Client Relationship Management: Build and maintain strong relationships with clients by understanding their needs and expectations, and providing tailored solutions.
- Team Collaboration: Work collaboratively with cross-functional teams to identify and implement process improvements, and to ensure seamless delivery of projects.
- Experience: 2-3 years of experience in a similar role, preferably in the graphic design industry.
- Skills: Excellent written and spoken English, project management skills, and knowledge of print and packaging.
- Education: Bachelor's degree in a relevant field.
- Work-life Balance: Hybrid work arrangement allowing for flexible working hours and remote work options.
- Professional Development: Opportunities for growth and development, including training and mentorship programs.
- Mid-Senior level
- Full-time
- Customer Service and Project Management
- Graphic Design
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