account manager

21 hours ago

Taguig, National Capital Region, Philippines Metrobank Full time

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Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.

With Metrobank, a meaningful life is within your reach

Position Title: Account Manager

Job Summary:

  • Acts as a central point person and is responsible for the overall relationship management with traditional trust clients
  • Responsible for the volume & income targets for traditional trust business
  • Responsible for the evaluation & onboarding of new traditional trust clients
  • Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Develop new business with existing clients and/or identify areas of improvement to meet profitability quotas
  • Forecast and track key account metrics and prepare reports on account status
  • Ensure adherence of the account management activities to the terms of the contract, internal bank policies, and regulatory standards
  • Collaborate with bank sales partners to identify and grow opportunities
  • Assist with challenging client requests or issue escalations as needed

Role Exposure:

  • Become well-versed in the trust banking industry
  • Understand how trust products work and how this can help clients
  • Discover future opportunities in the Financial Markets Sector and Trust Banking Group

Qualifications:

  • At least three years of relevant work experience in trust banking and account management
  • Strong stakeholder management; ability to match client's business requirements with bank's products and services
  • Effective communication, presentation, and negotiation skills
  • Able to work in a fast-paced, competitive environment
  • Candidates with TCP and SEC Fixed Income Market Sales certifications are highly preferred

Locations: BGC, North Luzon, and South Luzon

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