Account Manager SLS

2 weeks ago

Taguig, National Capital Region, Philippines Merck Gruppe Full time

Your Role:

  • Responsible for meeting and exceeding revenue and gross margin targets established for the region.
  • Develop account plans and coordinate activities with appropriate internal stakeholders.
  • Analyze accounts and territory and identifies opportunities to accelerate revenue growth.
  • Engage with customers/ distributors to build and maintain long term relationships through digital/F2F connect.
  • Manage the end-to-end sales process for assigned products & accounts.
  • Resolve customer issues by regular interaction with internal stake holders.
  • Coordinate sales activities with Specialist teams and distribution partners (Digital /F2F)
  • Maintain an in depth understanding of the competitive landscape within assigned accounts and territory.
  • Maintain & learn new technical product and scientific knowledge.
  • Maintain a cadence of account management activities including internal and customer facing business reviews.
  • Input customer information and opportunities into the CRM system & take insights.
  • Maps regional and country relevant account sites, buyers and contacts.
  • Develop and maintain a short and long-term opportunity growth opportunity pipeline.
  • Leveraging digital tools to prospect, opportunity creation & improve sales conversion.
  • Reports to management, including market & competition.

Patients Safety/Pharmacovigilance (PV):

  • To recognize a reportable Adverse Event (AE) or safety information and ensuring the necessary information is forwarded according to the company procedures.

Quality Assurance:

  • On handling customer complaint, the employee must obtain and compile the information regarding a received complaint and to transfer the information to the local complaint manager.

EHSQ:

  • Comply with the company's Environment, Health, Safety and Security policies and procedures relevant to your position.

Compliance:

  • Comply with all applicable laws and regulations issued by the relevant government regulatory agencies.
  • Abide by the company's Code of Conduct and all other policies relevant to your position, including but not limited to the Anti-Corruption and the Anti-Trust Policies.

Who You Are:

  • Bachelors / master's degree in Life Science/ Chemistry/ Biotechnology
  • PGDM/MBA preferred above Min Qualification
  • Minimum 4-7 years of work experiences in the life sciences industry
  • Understanding of classic sales management tools like and processes preferred
  • Knowledgeable about competitor analysis, product-positioning strategy, pricing strategies, and other tactical skills.
  • Understanding and proven ability to apply leading Sales Excellence processes including Solution Selling, Key Account Agreements, Channel Sales and pricing.
  • Excellent communication and interpersonal skills.
  • Strong evidence of the ability to implement and execute plans.
  • Excellent facilitator with a strong internal and external customer focus together with a high level of tolerance and ability to build effective relationships where integrity, trust and respect is gained.
  • Action oriented with a high-level drive for results and perseverance, acting in professional and positive manner at all times. Highly creative with the ability to generate and implement new and valuable ideas.
  • Apt to making quick decisions in a timely manner under tight deadlines and pressure.
  • Thinks strategically, capable of anticipating future consequences and trends accurately while making critical decisions for the benefit of the overall business.
  • Ability to work in a complex, multi-cultural selling environment with the capability of managing diversity.
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