Help Desk Professional

6 days ago


Sorsogon, Bicol, Philippines beBeeSupport Full time ₱640,000 - ₱1,240,000
Customer Support Specialist Role

We're seeking a professional and tech-savvy individual to fill this customer support specialist position.

Key Responsibilities
  • Engage with customers via chat, email, or phone in a courteous and professional manner
  • Address customer inquiries related to product information, order tracking, returns, and account concerns using Shopify and Gorgias
  • Stay informed about product updates and support practices to ensure a consistent customer experience
Essential Requirements
  • Excellent written and spoken communication skills
  • A minimum of 1 year of hands-on experience with both Shopify and Gorgias
  • Ability to work independently and handle multiple conversations simultaneously
  • Empathetic, patient, and reliable when addressing customer concerns
Why This Role Matters

This role offers the opportunity to build trust with every customer interaction, working remotely from anywhere.



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