
Remote Bookkeeping Specialist
2 days ago
We are seeking a detail-oriented professional to manage daily bookkeeping tasks, handle customer billing inquiries, and maintain accurate financial records while providing excellent customer service support.
Main Responsibilities:- Process and reconcile payments through Stripe and QuickBooks Online.
- Manage accounts receivable, including following up on past due payments.
- Reconcile bank statements and credit cards in QuickBooks Online.
- Process and record bills in QuickBooks.
- Generate and analyze financial reports including P&L and Balance Sheets.
- Handle payment-related customer service tickets.
- Process refunds and manage billing disputes.
- Monitor and update memorized transactions.
- Process payroll.
- Respond to customer billing inquiries through Freshdesk.
- Process Scheduling and change requests.
- Handle referral programs and commission tracking.
- Generate and send customer invoices.
- Conduct regular billing audits.
- Review and verify wage reports.
- Monitor branch metrics and subject metrics.
- Maintain accurate pricing plans.
- Track and process sales commissions.
- Bachelor's degree in Accounting, Finance, or related field.
- Minimum 2 years of bookkeeping or accounting experience.
- Strong proficiency in QuickBooks Online.
- Excellent English communication skills (written and verbal).
- Strong customer service orientation.
- High attention to detail and accuracy.
- Ability to work independently and manage multiple deadlines.
- Reliable internet connection.
- Quiet work environment for customer service duties.
- Computer with updated operating system.
- QuickBooks Online.
- Stripe Payment Processing.
- Freshdesk or similar customer service platforms.
- Google Workspace (Sheets, Docs, Drive).
- Willing and able to learn proprietary system quickly.
- Must be available during US business hours.
- Regular monitoring of daily, weekly, and monthly tasks required.
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