Medical Office Coordinator

14 hours ago

Ayala Alabang, National Capital Region, Philippines beBeeVirtualReception Full time ₱300,000 - ₱480,000
Job Overview

We are seeking a skilled and empathetic Virtual Medical Receptionist to join our team.

This role is critical to providing exceptional customer service while managing administrative tasks.

Key Responsibilities
  • Answer and manage incoming phone calls and inquiries from patients
  • Schedule appointments and maintain the medical provider's calendar efficiently
  • Collect and update patient information accurately in the electronic health record system
  • Provide patients with information about services, procedures, and protocols
  • Handle patient check-ins and follow-up communications
  • Collaborate with other medical staff to ensure quality patient care
  • Assist in managing administrative tasks to support office operations
Requirements
  • Previous experience as a medical receptionist or in a similar administrative role
  • Strong understanding of medical office procedures
  • Excellent communication skills, with a friendly and professional demeanor
  • Proficient in using electronic health record (EHR) systems and scheduling software
  • Strong organizational skills and attention to detail
  • Ability to work independently in a remote environment
  • Familiarity with insurance processes is a plus
  • Ability to handle sensitive patient information with confidentiality

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