Medical Office Coordinator

18 hours ago


Ayala Alabang, National Capital Region, Philippines beBeeCare Full time ₱338,200 - ₱538,350
Medical Office Coordinator

Deliver exceptional patient care through effective communication, professional demeanor and accurate response to inquiries.

Responsibilities
  1. Manage incoming calls, coordinate appointments and respond to initial inquiries with clarity and warmth.
  2. Respond to emails, including appointment requests, general questions and patient follow-ups.
  3. Arrange bookings for multiple practitioners across different time zones as needed.
  4. Monitor inboxes and communication channels for timely responses and prioritize urgent queries.
  5. Verify patient registration details for accuracy.
  6. Update and maintain patient information in the patient management system.
  7. Collaborate with internal teams to flag scheduling issues or process improvements.
  8. Contribute to a positive team environment by participating in virtual meetings and team discussions.
Requirements
  • Bachelor's degree in Administration or a related field is preferred.
  • Previous experience in remote reception, administration or customer service roles, preferably in a medical setting.
  • Excellent verbal and written communication skills with a professional tone.
  • Strong multitasking abilities with a calm approach.
  • Proficient in patient management software and Microsoft Office (Outlook, Word, Excel).
  • Understanding of patient privacy and confidentiality protocols.

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