Helpdesk Professional

Provide IT helpdesk support by understanding business procedures, troubleshooting system issues, and assisting staff across multiple locations with a flexible schedule.Your RoleKey responsibilities include:Study the company's business system logic and procedures.Support staff and clients in understanding the system, logic, and procedures.Troubleshoot bugs in...

Join to apply for the Production Agent - L1 role at WiproThe purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.Role PurposeThe purpose of the role is to provide effective technical support to the process and actively resolve client issues...

Roles and ResponsibilitiesDevelop in-house automations to support and assist the Helpdesk Team (e.g., Pia, ConnectWise RPA, Power Automate, PowerShell)Create clear documentation for automations and their implementationDeliver client-facing automation projects focused on the Microsoft Power PlatformAccurately identify the root cause of issues and communicate...

Customer Service ProfessionalJob Title: Customer Service RepresentativeWork Type: Full-timeJob Schedule: Morning Shift, 07:00 AM – 3:30 PM PHTBenefits:Competitive salary packageCompany-provided full set-up for desktop/laptop with a back-up internetFree pre-employment Medical Assessment (T&C apply)Health Maintenance Organization on the first day of hire15...

Client Success Consultant (Strata Management)Position Title: Client Success Consultant Level 1Job Type: Full-timeWork Set-up: HybridSchedule: Morning Shift; 07:00 AM – 3:30 PM PHTHolidays: NSW, Australia HolidaysOur client is a leading provider of cloud-based software solutions for managing property and facilities. With a focus on innovation and...

We're Hiring | IT Service Desk (30 Openings)Position: IT Service DeskBand Level: B1Openings: 30 HeadsWork Setup: OnsiteLocation: Cyberpod Centris One, Eton CentrisEmployment Type: Full-Time Role Overview:Join our dynamic IT team and become the first point of contact for technical support We're looking for experienced IT Service Desk professionals who are...

IT Helpdesk ProfessionalWe are seeking a highly skilled and experienced IT Helpdesk professional to join our team.Key ResponsibilitiesProvide technical assistance and support to end-users via phone, email, or in-person.Troubleshoot and resolve hardware and software issues in a timely and efficient manner.Collaborate with internal teams to ensure seamless...

Posted date: 9/4/2024Type: Full-time1GLOBAL is a technology-driven global mobile communications provider dedicated to empowering enterprises worldwide to unlock the full growth potential of mobile connectivity. With a best-in-class telecom technology platform, a comprehensive suite of globally viable regulatory licenses, and privileged access to the telecom...

IT Service Desk (Taguig, Makati, Quezon City)IT Service Desk (Taguig, Makati, Quezon City)BackIT Service Desk (Taguig, Makati, Quezon City)Highlighted">Skills: Ticketing, Remote, Communication Skills, Technical SkillsQuezon City - National Capital Region (NCR)Posted on May 23, 2024Job DescriptionJob Description:- Act as a first point of contact (inbound and...

Technical Support Representative (North Edsa)Qualifications:Candidate must possess at least a Bachelor's/College Degree, High School Diploma, or Senior High School Diploma in any course.Fresh Graduates / Entry Level specializing in Technical and Helpdesk Support or equivalent are welcome to apply.Open to candidates who have completed at least two (2) years...

Easy and Fast One-day Hiring Process Earn up to 25k monthly plus more benefits We are looking for a Non-Voice Agent in our Metro Manila Sites This is for urgent hiring, don't miss this opportunity and Apply NowResponsibilities:• Respond to customer inquiries via chat, email, and support tickets in a timely and professional manner.• Provide accurate...

Technical Support Representative (North Edsa)VXI Global Solutions, LLCLocation: NCR, Quezon CitySalary: UndisclosedJob Type: Full TimeOpenings: 300RequirementsCandidate must possess at least a Bachelor's/College Degree, High School Diploma, or Senior High School Diploma in any course.Fresh Graduates / Entry Level specializing in Technical and Helpdesk...

Position Summary:We are hiring a Tier 1 Technical Support Specialist to be the first line of defense for customers experiencing technical issues. This role focuses on rapid issue resolution, quality customer interactions, and escalating complex problems appropriately.Job Details:Work from homeMonday to Friday | 8 AM to 5 PM EST (9 PM to 6 AM PHT)Following PH...

Job DescriptionThe Associate HRIS Specialist is a key role that utilizes existing Human Resource Information System procedures to solve routine or standard problems. The position requires strong analytical and problem-solving skills, as well as excellent written and verbal communication skills.Key ResponsibilitiesProvide accurate tier 1 phone and email...

Job TitleWe are looking for a skilled Technical Support Specialist to join our team. This role is perfect for someone who is passionate about delivering exceptional customer service and resolving technical issues.The ideal candidate will have a strong understanding of IT concepts, technologies, and terminologies, as well as excellent communication and...