
Professional Support Specialist
1 day ago
We are seeking a highly experienced and proactive Executive & Personal Assistant to join our team.
The ideal candidate will have 8+ years of experience in Executive Assistant, Personal Assistant, or similar roles, with exceptional English skills - written and spoken. They must be tech-savvy, familiar with Microsoft Teams, Outlook, task/project management tools, and CRMs.
The successful applicant will possess reliable, honest, and highly motivated qualities, as well as confidence, friendliness, and emotional intelligence. They should be able to take feedback, learn fast, and thrive under pressure.
Key Responsibilities:
- Manage the Managing Director's calendar, inboxes, meetings, tasks, travel, and communications; act as right hand in both business and some personal admin.
- Work Australian AWST (Perth time), speak and write fluent English, and sound like a local during calls.
- Support business operations, project tracking, client coordination, and capacity planning; assist with internal process improvement and workflow optimisation.
- Confident with tools like Office 365, Teams, VOIP, project software (e.g., Monday.com), and able to suggest improvements using tech and AI.
- Highly organised, trustworthy, fast-learning, adaptable, and capable of handling sensitive information with discretion.
- Liaise professionally with clients, team, and suppliers; draft emails, attend virtual meetings, and ensure clear and timely follow-ups.
- Identify what needs to be done without constant direction, problem-solve independently, and manage competing priorities effectively.
What We're Looking For:
- Exceptional English skills - written and spoken (must sound local to Australian clients)
- Tech-savvy with fast learning skills - familiarity with Microsoft Teams, Outlook, task/project management tools, and CRMs
- Reliable, honest, highly motivated and self-starting
- Confident, friendly and emotionally intelligent - you can take feedback, learn fast, and thrive under pressure
- A natural problem solver who can identify improvements and bring recommendations to the table
Job Type: Full-time
Seniority level: Mid-Senior level
Industry: Staffing and Recruiting
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