Customer Service Account Specialist

1 month ago


Taguig, National Capital Region, Philippines Prime Results Payment Collection Full time

We're looking for motivated individuals to provide excellent customer service at Prime Results Payment Collection. This dynamic role involves handling inbound and outbound calls to assist customers with payment plans, resolve billing inquiries, and collect outstanding balances.

Key Responsibilities:

  • Handle inbound and outbound calls professionally, ensuring a positive experience for our valued customers
  • Assist customers with payment plans and billing inquiries in a timely and efficient manner
  • Collect outstanding balances and negotiate payment arrangements that work best for both parties
  • Maintain accurate records of customer interactions, providing insight into sales trends and opportunities
  • Provide exceptional customer service with a positive attitude, exceeding expectations and building trust

About Us

At Prime Results Payment Collection, we value our team members' contributions and offer a competitive salary range of $45,000 - $60,000 per year, depending on experience.

Benefits

We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off.

Requirements

To be successful in this role, you'll need excellent communication skills, a positive attitude, and the ability to thrive in changing situations.

Salary: $48,000 - $55,000 per year



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