Customer Service Ambassador

1 week ago


Taguig, National Capital Region, Philippines Neksjob Corporation Full time
Job Description for Support Operations Specialist at Neksjob Corporation

Neksjob Corporation is seeking a highly skilled and dedicated Support Operations Specialist to join our team. As a key member of our operations department, you will play a crucial role in providing exceptional customer service support while ensuring that all customer care needs are met within the scope of work and service level requirements.

About the Job:
As a Support Operations Specialist, your primary responsibility will be to provide top-notch customer service support to our clients. This involves handling customer inquiries, resolving issues in a timely and professional manner, and ensuring that all calls meet quality and quantitative standards.

Key Responsibilities:
- Provide customer service support via phone, email, or chat
- Respond to customer inquiries in a timely and professional manner
- Resolve customer complaints and concerns in a fair and efficient way
- Collaborate with internal teams to resolve complex customer issues
- Ensure all customer interactions meet quality and quantitative standards

What We Offer:
Neksjob Corporation offers a competitive salary of $55,000 per year, along with a range of benefits and perks designed to support your career growth and well-being. These include:
  • A comprehensive health insurance plan
  • A 401(k) retirement savings plan
  • Generous paid time off
  • Professional development opportunities
  • A dynamic and supportive work environment

Requirements:
To be successful as a Support Operations Specialist, you will need:
  • A high school diploma or equivalent
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong analytical and technical skills
  • Proficiency in Microsoft Office Suite

About Us:
Neksjob Corporation is a leading provider of innovative solutions for businesses worldwide. Our mission is to deliver exceptional customer experiences through our cutting-edge technology and dedicated team of professionals. If you are passionate about delivering outstanding customer service and committed to excellence, we encourage you to apply for this exciting opportunity.

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