Senior Client Manager

5 days ago


Pasig, National Capital Region, Philippines Offshore Business Processing Full time

**Job Overview**

Are you passionate about delivering exceptional customer service?

Do you have what it takes to lead and manage a team of professionals to achieve outstanding results?

We are seeking a Client Manager to join our team. As a key member of our sales team, you will be responsible for managing and growing our existing client base, identifying new business opportunities, and building strong relationships with our clients.

Your primary objective will be to deliver exceptional customer service, ensuring that our clients receive the best possible experience and achieving their goals and objectives.

To succeed in this role, you will need to have excellent communication and interpersonal skills, be able to work effectively in a team environment, and possess a high level of business acumen.

Key Responsibilities:

  • Managing and growing existing client base
  • Identifying new business opportunities
  • Building strong relationships with clients
  • Delivering exceptional customer service
  • Collaborating with cross-functional teams to achieve business objectives

Requirements:

  • Between 2-5 years of sales experience in a BPO/B2B campaign
  • Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree, any field
  • Excellent verbal and written communication skills
  • Experience with Salesforce an advantage
  • Ability to establish and nurture C-level relationships
  • Positive attitude, passionate and self-motivated
  • Outstanding communication, presentation, and interpersonal skills
  • Target driven and must have an excellent negotiating skill
  • Willing and able to work on extended hours and holidays
  • Proficient in a Microsoft Office Environment, specifically Word, PowerPoint and Excel


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