Customer Success Professional

">Forethought is revolutionizing the customer experience with artificial intelligence. As a key player in this transformation, our Customer Success Operations Manager will play a pivotal role in shaping how our teams deliver value and scale with growth.This individual will own the systems and processes at the heart of our customer journey, working closely...

Customer Success StrategistWe are seeking an experienced Customer Success Strategist to drive client retention and expansion for a scaling B2B company.About the RoleYou will own complete customer lifecycle management from onboarding through renewal and expansion, managing a portfolio of key accounts and ensuring clients achieve their desired outcomes while...

Talent Connect - Customer Success SpecialistAs a pivotal member of our team, you will play a critical role in managing high-volume customer contacts and communications via phone and email daily.Key Responsibilities:Effectively manage a high volume of customer contacts and communications via phone and email on a daily basis.Conduct regular health checks at...

Respond to customer inquiries via phone, email, chat, or in person.Resolve customer complaints efficiently and professionally.Process orders, forms, applications, and requests.Follow communication procedures, guidelines, and policies.Identify and assess customers' needs to achieve satisfaction.Provide product and service information to customers.Meet...

Job OverviewWe are seeking an experienced customer success professional to drive growth and expansion for our most valued customers.The successful candidate will be responsible for ensuring customer satisfaction by facilitating regular business reviews, executing on mutual success plans, addressing technical demands, and engaging internal resources to...

About Our Customer Success RoleWe are seeking a seasoned professional to lead our customer success efforts. As a key member of our team, you will be responsible for cultivating strong relationships with our clients, identifying opportunities for growth and retention, and driving business development through strategic initiatives.Key ResponsibilitiesCustomer...

Job Title: Enterprise Customer Success StrategistRole OverviewThis role involves driving customer success through partnering with customers to develop and maintain joint customer success plans. The ideal candidate will be a champion for our enterprise customers, leading the development of customized solutions to meet their unique needs.Key...

OverviewWe are seeking a Customer Success Manager (Colombia) to drive post-installation engagement and revenue growth across our operating companies. This role focuses on nurturing relationships with existing high-net-worth clients, generating service and upgrade opportunities, and selling maintenance contracts — ensuring clients continue to experience the...

Unlock Your PotentialAre you passionate about technology and customer support?We have an exciting opportunity for a Crypto Support Specialist to join our team.This role involves providing exceptional customer support via chats and emails, building positive relationships with customers, and meeting key performance indicators (KPIs).As a Crypto Support...

HIRING | Client Onboarding Specialist / Customer Success ManagerQUALIFICATIONSBachelor's Degree with Business or Accounting related coursesProvide exceptional customer service and supportRespond to customer inquiries and resolve issues promptlyHandle customer complaints and escalate issues when necessaryTeam player and can collaborate with different type of...