
Sales Support Professional
24 hours ago
We are seeking a highly skilled professional to join our team in a full-time, home-based position. As a key member of our customer experience team, you will be responsible for providing exceptional support to our sales executives, suppliers, and customers.
Your primary responsibilities will include:
- Developing and implementing organizational strategies to enhance the efficiency of the sales team
- Collaborating with the sales team to design and implement systems within this department
- Preparing sales-related documents, spreadsheets, and presentations as directed
- Providing backup telephone answering services
- Scheduling meetings and creating/issuing meeting agendas and taking/distributing detailed meeting notes
- Researching and identifying customer contact information via email, phone, etc.
- Inputting and collating data into CRM
- Liaising with current and prospective customers, including generating, compiling, and maintaining an up-to-date contact database
Requirements:
- Highly proficient communicator in both spoken and written English
- Strong organizational and time management skills
- Strong customer service orientation
- Ability to prioritize, multitask, be flexible, and meet deadlines
- Excellent problem-solving skills
To succeed in this role, you should have:
- Proficient keyboarding/data entry skills
- Strong knowledge of products and capabilities
- Capable in Microsoft Word, Excel, Outlook, PowerPoint, and Smartsheet
- Working knowledge of applicable CRM and ERP software
- High school diploma or equivalent, with a college or university degree preferred, or an acceptable combination of education and relevant experience
This is a challenging opportunity that requires a strong work ethic, excellent communication skills, and a passion for delivering exceptional customer service.
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