Tech Infrastructure Support Expert

Job OverviewWe seek a highly skilled Tech Support Expert to deliver exceptional customer experiences across our global platform.The ideal candidate will communicate effectively, demonstrate empathy and provide timely solutions measured by key performance metrics such as response times, resolution rates and customer satisfaction scores.Key...

Role: Tech Operations SpecialistWork Arrangement: Fully remoteJob Type: Independent Contractor, Full-timeWork Schedule: US Business HoursAbout Pearl Talent:Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like...

IT Technical Support SpecialistThis critical role is responsible for providing top-notch support to internal clients, serving as the primary point of contact for all technology-related inquiries.Key Responsibilities:Triage and resolve Tier 1 issues within established timeframes, escalating unresolved items after thorough investigation/troubleshooting.Manage...

Job Opportunity for Tech Support RepresentativeWe are seeking a highly skilled and detail-oriented individual to fill the role of Tech Support Representative.The ideal candidate will be responsible for handling customer support calls and emails in a professional and timely manner, actively listening to customer concerns, and following troubleshooting guides...

Talent Acquisition ExpertAs a seasoned Talent Acquisition Expert, you will play a pivotal role in empowering hiring success at a cutting-edge Recruitment Process Outsourcing (RPO) company.We partner closely with clients to leverage advanced technology, data, and automation to deliver innovative recruiting solutions. Our no-code automation streamlines...

Job TitleA cloud infrastructure expert is needed to design, maintain and optimize cloud and hybrid environments.Key Responsibilities:Cloud & Infrastructure Operations:Provide L1/L2 support for cloud and on-prem systems.Maintain system health, perform patching, backups and configuration reviews.Troubleshoot escalated issues across Microsoft 365, Azure, AWS...

Job Title:Tech Support Professional  About the RoleThis is a customer-facing position that involves providing technical support to clients via phone, email, or chat. The ideal candidate should be able to troubleshoot hardware and software issues, provide step-by-step solutions, and escalate unresolved issues to higher-level support teams. We are looking for...

Job DescriptionThe Systems Integration Specialist is responsible for overseeing the optimization and administration of all key platforms used by the business.Main Responsibilities:Platform Administration: Own setup, optimization, and user support across all key platforms including CRM/ATS systems and recruiting tools.Collaboration and File Management: Ensure...

Cloud System SpecialistThe Cloud System Specialist works closely with cloud platform engineering, architecture, and development teams to design, deploy, and operate cloud-native systems and services. The specialist ensures seamless integration of automation tools, pipelines, and infrastructure-as-code scripts to deliver efficient and scalable solutions.Key...

Job Title: IT Infrastructure SpecialistAs an IT infrastructure specialist, you will be responsible for providing expert technical support and assistance to end-users. This role involves troubleshooting and resolving hardware, software, and network-related issues in a timely and effective manner.The ideal candidate will possess a strong background in...