Administrative Support Specialist
1 day ago
We are seeking a diligent, organized, and proactive professional to provide administrative support to healthcare professionals and businesses. This remote position is ideal for someone with excellent communication skills, strong organizational abilities, and a passion for delivering high-quality patient care by managing administrative operations.
Key Responsibilities:- Email & Calendar Management: Organize and schedule emails, appointments, and patient-related calendar tasks for healthcare clients.
- Customer Support: Handle patient inquiries and provide support via phone, email, or chat platforms.
- File Organization: Organize and maintain digital records and files.
- Healthcare System Management: Input and manage data using EMR/EHR systems and other healthcare software tools.
- Billing Support: Assist in monitoring billing, following up on claims, and managing insurance verifications.
- Reports & Presentations: Prepare spreadsheets, reports, and presentations when required.
- Meeting Coordination: Manage virtual communications and set up meetings effectively.
- Marketing Tasks: Provide basic support for marketing initiatives.
- HIPAA Compliance: Ensure confidentiality and adhere to all HIPAA compliance guidelines.
- Minimum 1 year of experience in an administrative role.
- Exceptional English communication skills, both written and verbal.
- Familiarity with healthcare operations or a willingness to learn.
- Strong ability to work independently and manage time efficiently.
- Proficient in using software and tech tools; quick to adapt to new technologies.
- Discretion when handling sensitive information.
- Willingness to work night shifts (9 PM – 6 AM PH time / 8 AM – 5 AM Chicago time).
As a reliable and detail-oriented professional, you will be responsible for providing exceptional support to our clients. If you possess strong organizational skills, excellent communication abilities, and a passion for delivering high-quality results, we encourage you to apply for this opportunity.
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