Service Excellence Associate
1 month ago
Neksjob Job Opportunity:
We are seeking a highly skilled Service Excellence Associate to join our team. In this role, you will be responsible for delivering exceptional customer service and resolving customer complaints in a timely and professional manner.
About the Role:
- You will be working with customers via phone to respond to inquiries, troubleshoot issues, and provide product information.
- Your excellent communication skills will enable you to effectively handle customer complaints and concerns.
Key Responsibilities:
- Respond to customer calls in a friendly and courteous manner.
- Listen actively to customer concerns and provide solutions or alternatives when necessary.
- Maintain accurate records of customer interactions and resolve issues promptly.
Requirements:
- High School graduate (old curriculum) / Senior High School graduate (new curriculum).
- Good English communication and interaction skills.
- Willingness to work on site.
Salary Information:
The estimated salary for this position is $35,000 per annum, commensurate with experience. We offer a competitive compensation package that includes benefits and opportunities for growth and development.
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Service Excellence Associate
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Client Service Associate 35k
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