Healthcare Account Representative

1 month ago


Iloilo City, Western Visayas, Philippines Gratitude Philippines Full time
About Gratitude Philippines

We are a leading provider of healthcare services, dedicated to delivering exceptional care to our clients. Our team is passionate about making a positive impact in the lives of others.

Job Overview

We are seeking an experienced Customer Service Representative to join our team. In this role, you will be responsible for providing top-notch customer service to our clients, ensuring their needs are met and exceeded.

Salary and Benefits

The successful candidate can expect a competitive salary package, including:

  • Basic Salary: 15,000 PHP
  • Allowance: 1,000 PHP
  • Account Premium: 4,000 PHP
  • Night Differential: 20%

In addition to the above benefits, we offer a dynamic work environment with opportunities for growth and development.

Key Responsibilities

As a Customer Service Representative, your key responsibilities will include:

  1. Providing excellent customer service to our clients, responding to their queries and concerns in a timely and professional manner.
  2. Resolving customer complaints and issues promptly and efficiently.
  3. Collaborating with internal teams to ensure seamless delivery of services to our clients.
Required Skills and Qualifications

To succeed in this role, you will need:

  • Excellent Communication and Interpersonal Skills
  • Good Analytical Skills
  • Knowledgeable in MS Office and Internet Browsing
  • A Good Customer Service Orientation
Work Environment

You will be working in a fast-paced, dynamic environment, with a focus on providing exceptional customer service. You will be required to work in shifting schedules, weekends, and holidays.



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