Service Excellence Associate

9 hours ago


Iloilo City, Western Visayas, Philippines Neksjob Full time

**Job Title:** Service Excellence Associate

**About Us:

Neksjob is a leading organization in the industry, committed to delivering exceptional customer service. We are currently seeking highly motivated and skilled individuals to join our team as Service Excellence Associates.

**Job Summary:

We are looking for talented professionals to provide top-notch customer service to our clients. As a Service Excellence Associate, you will be responsible for answering incoming calls and emails, resolving customer complaints, and providing product information.

**Responsibilities and Duties:

  • Answering incoming calls and responding to customer inquiries
  • Providing product information and resolving customer complaints using applicable software
  • Managing and resolving customer complaints in a timely and professional manner

**Requirements:

  • Good command of the English language
  • Senior High School Graduate with at least 6 months of work experience or High School Graduate with at least 6 months of continuous call center experience
  • Ability to work on holidays and weekends, night shifts, and shifting schedules

**What We Offer:

* Competitive salary range: ₱17,000 - ₱25,000 per month*

* Opportunity to work in a dynamic and growing organization*

* Chance to develop your skills and advance in your career*



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