Service Excellence Associate
9 hours ago
**Job Title:** Service Excellence Associate
**About Us:
Neksjob is a leading organization in the industry, committed to delivering exceptional customer service. We are currently seeking highly motivated and skilled individuals to join our team as Service Excellence Associates.**Job Summary:
We are looking for talented professionals to provide top-notch customer service to our clients. As a Service Excellence Associate, you will be responsible for answering incoming calls and emails, resolving customer complaints, and providing product information.**Responsibilities and Duties:
- Answering incoming calls and responding to customer inquiries
- Providing product information and resolving customer complaints using applicable software
- Managing and resolving customer complaints in a timely and professional manner
**Requirements:
- Good command of the English language
- Senior High School Graduate with at least 6 months of work experience or High School Graduate with at least 6 months of continuous call center experience
- Ability to work on holidays and weekends, night shifts, and shifting schedules
**What We Offer:
* Competitive salary range: ₱17,000 - ₱25,000 per month*
* Opportunity to work in a dynamic and growing organization*
* Chance to develop your skills and advance in your career*
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