Renewal Sales Specialist

2 days ago

Cebu City, Central Visayas, Philippines beBeeRenewal Full time $60,000 - $80,000
Renewal Sales Specialist

We are seeking a skilled Renewal Sales Specialist to join our team. In this role, you will be responsible for driving industry-leading renewal rates and maintaining a large volume of renewals with a high call and email volume daily.

Key Responsibilities:
  • Develop and implement strategies to decrease churn across the signed customer base.
  • Prioritize responsibilities within your customer segment, differentiating between accounts at risk and balancing daily activity and velocity sales.
  • Negotiate and move timelines while closing sales with a high customer experience.
  • Raise issues and trends identified in your customer segment for analysis and resolution.
  • Collaborate with various departments to advocate for the customer and resolve issues, including collections, legal requirements, pilot programs, and escalation to support & engineering.

In addition to these responsibilities, you will work closely with customers to resolve issues preventing ongoing relationships and maintain accurate customer records.

Required Skills:
  • Strong account management and commercial capabilities.
  • Excellent communication and negotiation skills.
  • Ability to work in a hybrid work environment.
Benefits:

This role offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

Others:

You will have the opportunity to work with a talented team of professionals and contribute to the success of our organization.

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