Data Processing Team Lead

4 weeks ago


Manila, National Capital Region, Philippines PST Full time
Job Title: Team Lead Data Processing

We are seeking a highly skilled and experienced Team Lead Data Processing to join our data operations team at PST. As a key member of our team, you will play a crucial role in developing and implementing new processes and workflows for our Data Entry Specialists.

Key Responsibilities:
  • Communicate tasks assigned by Regulation Managers to Data Entry Specialists
  • Organize working schedules of Data Entry Specialists
  • Liaise with workflow participants and act as the point of contact to progress actions
  • Provide and maintain documentation
  • Implement, optimize, and automate workflows
  • Write requirements for other teams
  • Conduct individual coaching and group training sessions
  • Perform quality checks
  • Manage team members
  • Provide reports on list processing progress and individual Data Entry Specialist results
  • Train new Data Entry Specialist team members on workflows
Requirements:
  • Bachelor's or Master's degree in project management or related field
  • Minimum 3 years of experience as Project Manager/Coordinator, preferably with Data Entry Specialist and non-Data Entry Specialist teams
  • Experience in managing workflows and organizing team members in different time zones
  • Experience in working with multiple stakeholders
  • Ability to lead and organize a team for maximum efficiency
  • Strong attention to detail


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