Senior Data Processing Team Manager
3 weeks ago
We are seeking a detail-oriented Data Management Lead - Team Coordination to join our data operations which include data mining, analysis, processing and quality checks. As a Data Management Lead - Team Coordination, you will play a crucial part in developing new processes and workflows for all our current and future Data Entry Specialists, coordinate their work, manage workloads and be a liaison between our Regulation Managers/Researchers and Data Entry Specialists. This is a new role and requires exploration and innovative thinking.
As a Data Management Lead - Team Coordination, you will:
• Communicate tasks assigned by the company's Regulation Managers (RM) to the Data Entry Specialists (DES).
• Organize the working schedules of the DES.
• Liaise with all workflow participants and act as the point of contact to progress actions.
• Provide and maintain documentation.
• Implement, optimize and automate workflows.
• Write requirements for other teams.
• Conduct individual coaching and group training sessions.
• Perform quality checks.
• Manage your team.
• Provide reports on the progress of list processing and results of individual DES.
• Train new DES team members on the workflows.
Must-haves:
Bachelor's or Master's degree in project management or a related field
• Minimum of 3 years of experience as Project Manager/Coordinator, preferably both with Data Entry Specialist (DES) and non-Data Entry Specialist (DES) teams.
• Experience in managing workflows and organizing team members in different time zones.
• Experience in working with multiple stakeholders.
• Experience in conducting sessions of coaching, mentoring, training in a remote form.
• Ability to lead and organize a team for maximum efficiency.
• Strong attention to detail.
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