Telemarketing Team Lead

4 weeks ago

Manila, National Capital Region, Philippines Prime Recruitment Full time
Job Overview

We are seeking an experienced Telemarketing Team Lead to join our client in Cambodia. The successful candidate will lead and monitor a team of telemarketers, ensuring high performance and adherence to company standards. You will play a critical role in achieving key performance indicators (KPIs) and supporting the overall success of our telemarketing operations through effective leadership and data-driven strategies.

Key Responsibilities:
  • Lead and monitor a team of telemarketers to ensure daily, monthly, and yearly KPI targets are met.
  • Conduct quality checks and ensure that the standard of work aligns with the company's expectations.
  • Perform assessments, conduct performance reviews, capacity planning, and provide training to team members.
  • Support HR with onboarding new employees and ensuring smooth integration into the team.
  • Maintain comprehensive knowledge of all services and products.
  • Proactively identify challenges faced by the team and propose effective solutions.
  • Analyze telemarketing data to better understand trends and prepare insightful reports for management.
Qualifications:
  • Minimum of 3-5 years of experience as a Team Leader in the Telemarketing industry.
  • Excellent written and verbal communication skills in English and Thai.
  • Proven ability to multitask, prioritize, and work effectively in a fast-paced environment.
  • Strong data analysis skills to make informed decisions and reports.
  • High attention to detail to ensure work is consistently at a high standard.
  • Adaptability to changes in workflows, processes, and product features.
  • Strong integrity and professionalism in both personal and professional settings.
Skills & Competencies:
  • Leadership skills to manage and motivate a telemarketing team.
  • Ability to identify, think creatively, and build support for innovative and outside-the-box solutions.
  • Strong analytical and problem-solving abilities to ensure team success and meet business objectives.
  • Proficiency in performance management and KPI tracking.
Why Join Our Client?

Our client is dedicated to nurturing their team members and fostering a collaborative, motivating environment. As a Telemarketing Team Lead, you will have access to a lucrative salary package along with a variety of perks, including:

  • Learning & Development Programs to upskill yourself.
  • Employee Accommodation & Food Allowance.
  • Health and Wellness Benefits to support your well-being.
  • A motivating and supportive team culture that encourages growth and innovation.

  • Telemarketing Team Lead

    4 weeks ago

    Manila, National Capital Region, Philippines Prime Recruitment Full time

    Job OverviewWe are seeking an experienced Telemarketing Team Lead to join our client in Poipet, Cambodia. The successful candidate will lead and monitor a team of telemarketers, ensuring high performance and adherence to company standards. You will play a critical role in achieving key performance indicators (KPIs) and supporting the overall success of our...

  • Telemarketing Team Lead

    2 weeks ago

    Manila, National Capital Region, Philippines Prime Recruitment Full time

    Job OverviewWe are looking for a talented and driven Telemarketing Team Lead to join our team at Prime Recruitment. As a key member of our operations team, you will be responsible for leading and monitoring a team of telemarketers to achieve high performance and adherence to our company standards.Key Responsibilities:Lead and monitor a team of telemarketers...

  • Telemarketing Sales Representative

    4 weeks ago

    Manila, National Capital Region, Philippines Prime Recruitment Full time

    Job OverviewWe are seeking a highly motivated and results-driven Telemarketing Executive to join our client in Poipet, Cambodia. The successful candidate will be responsible for performing outbound sales calls, promoting products, and upselling services to customers, while maintaining strong relationships and consistently achieving key performance indicators...

  • Operational Team Lead

    2 weeks ago

    Manila, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full time

    About the Role:Solid Lyndelle Manpower Services Inc. is seeking an experienced Operational Team Lead to join its team. As a Front Desk Manager, you will be responsible for leading the way in managing guest experiences, team performance, and hotel operations.Key Responsibilities:Lead the team to deliver authentic, memorable experiences for guests.Prioritize...

  • Student Recruiter

    3 weeks ago

    Manila, National Capital Region, Philippines Asian Institute of Management (AIM) Full time

    Support the Student Recruitment and Admissions team by making outbound calls to prospective students. Key responsibilities include maintaining contact records, tracking leads, and following up on low-priority applicants through calls and text messages. Requirements: Bachelor's degree in a relevant field; 1+ year of experience in telemarketing, customer...

  • Operations Team Lead

    4 weeks ago

    Manila, National Capital Region, Philippines Neksjob Full time

    Job Summary:As the Operations Team Lead at Neksjob, you will be responsible for leading a team of professionals responsible for various tasks in RTR – Inter company; reconciliations & month end related activities. You will provide direction and instruction to other team members, ensuring the team is prepared for month-end events, deadlines are met, and all...

  • Maintenance Team Lead

    4 weeks ago

    Manila, National Capital Region, Philippines CSCOR GLOBAL Full time

    Key Responsibilities:- Lead a team of maintenance staff in developing and executing maintenance procedures throughout the facilities.- Oversee maintenance activities, ensuring compliance with building codes, safety codes, and environmental requirements.- Develop and implement work schedules, requisition materials, tools, and equipment as needed.- Collaborate...

  • Recruitment Team Lead

    4 weeks ago

    Manila, National Capital Region, Philippines Solid Mark Manpower Services Inc. Full time

    Job Title: Recruitment SupervisorWe are seeking a highly skilled and experienced Recruitment Supervisor to join our team at Solid Mark Manpower Services Inc.Key Responsibilities:Lead and guide a team of recruiters to achieve recruitment goals and objectives.Develop and implement effective recruitment strategies to attract top talent.Collaborate with hiring...

  • Customs Team Lead

    3 weeks ago

    Manila, National Capital Region, Philippines DSV International Shared Services Inc. Full time

    We're seeking a Customs Administration professional to lead our Shared Service Center team. The ideal candidate has a Bachelor's degree in Customs Administration, strong logistics knowledge, and excellent communication skills.Key Responsibilities:Education and Skills:Graduate of Bachelor of Science in Customs AdministrationFreight-forwarding / logistics...

  • Recruitment Team Lead

    4 weeks ago

    Manila, National Capital Region, Philippines Solid Mark Manpower Services Inc. Full time

    Job Title: Recruitment SupervisorWe are seeking a highly skilled and experienced Recruitment Supervisor to join our team at Solid Mark Manpower Services Inc.Key Responsibilities:Lead and guide a team of recruiters to achieve recruitment goals.Develop and implement effective recruitment strategies to attract top talent.Collaborate with hiring managers to...

  • Recruitment Team Lead

    4 weeks ago

    Manila, National Capital Region, Philippines Solid Mark Manpower Services Inc. Full time

    Job Title: Recruitment SupervisorWe are seeking a highly skilled and experienced Recruitment Supervisor to join our team at Solid Mark Manpower Services Inc.Key Responsibilities:Lead and guide a team of recruiters to achieve recruitment goals and objectives.Develop and implement effective recruitment strategies to attract top talent.Collaborate with hiring...

  • Sales Team Lead

    4 weeks ago

    Manila, National Capital Region, Philippines My Virtual-Assistant Full time

    Sales Virtual Assistant Job DescriptionWe are seeking a highly motivated and experienced Sales Virtual Assistant to lead and expand our sales team. As a key member of our team, you will be responsible for driving sales growth, developing strategic sales plans, and managing high-performance teams.Key Responsibilities:Develop and implement effective sales...

  • Graphic Artist Team Lead

    4 weeks ago

    Manila, National Capital Region, Philippines Nityo Infotech Full time

    Job Title: Graphic Artist Team LeadWe are seeking a highly skilled Graphic Artist Team Lead to join our team at Nityo Infotech. As a key member of our creative team, you will be responsible for leading and managing a team of graphic artists, working across various campaigns and advertising designs, both online and offline.Key Responsibilities:Lead and manage...

  • BIM Senior Team Lead

    2 weeks ago

    Manila, National Capital Region, Philippines Addmore Outsourcing Inc. Full time

    BIM Senior Team LeadAddmore Outsourcing Inc. is seeking an experienced BIM Senior Team Lead to manage our BIM projects.Lead and manage a team of BIM specialists to ensure project deliverables are met on time and within budget.Oversee the development and implementation of BIM models using Revit.Coordinate with architects, engineers, and other stakeholders to...

  • Strategic Marketing Team Lead

    6 days ago

    Manila, National Capital Region, Philippines GOOD VOYAGE JOB CONTRACTING SERVICES Full time

    At GOOD VOYAGE JOB CONTRACTING SERVICES, we are seeking a highly skilled Strategic Marketing Team Lead to join our team.Salary: $80,000 - $120,000 per year, depending on experience and qualifications.About the RoleWe are looking for a results-driven marketing professional with a proven track record of leading successful marketing campaigns and strategies.The...

  • Business Development Representative

    3 weeks ago

    Manila, National Capital Region, Philippines INT MANPOWER SERVICES Full time

    Job Overview:The Outbound Telemarketer is responsible for making calls to potential customers to promote products and services, generate leads, and close sales. This role is ideal for individuals who possess strong communication and persuasive skills, with a focus on building relationships and driving sales growth.Key Responsibilities:• Outbound Calls:...

  • Data Processing Team Lead

    4 weeks ago

    Manila, National Capital Region, Philippines PST Full time

    Job Title: Team Lead Data ProcessingWe are seeking a highly skilled and experienced Team Lead Data Processing to join our data operations team at PST. As a key member of our team, you will play a crucial role in developing and implementing new processes and workflows for our Data Entry Specialists.Key Responsibilities:Communicate tasks assigned by Regulation...

  • Audit Team Lead

    4 weeks ago

    Manila, National Capital Region, Philippines RecruiterPH Full time

    Job Title: Audit - Assistant Manager / Supervisor / ManagerAt RecruiterPH, we are seeking a highly skilled and experienced Audit Assistant Manager / Supervisor / Manager to join our team.Job Summary:We are looking for a seasoned audit professional to lead and manage multiple engagements, ensuring high-quality services are delivered on time and efficiently....

  • Data Processing Team Lead

    2 weeks ago

    Manila, National Capital Region, Philippines PST Full time

    Job Title: Data Processing Team LeadJob Summary:As a Data Processing Team Lead at PST, you will oversee the daily operations of the Data Entry Specialists team. Your primary responsibility will be to ensure the smooth execution of tasks assigned by the company's Regulation Managers. This includes organizing working schedules, liaising with team members, and...

  • Data Processing Team Lead

    3 weeks ago

    Manila, National Capital Region, Philippines PST Full time

    We are seeking a highly skilled and experienced Data Processing Team Lead to join our data operations team at PST. As a key member of our team, you will play a crucial part in developing new processes and workflows for our Data Entry Specialists, coordinating their work, managing workloads, and serving as a liaison between our Regulation Managers/Researchers...